Job Description

Essential Functions

•Design and develop solutions for our business partners using CRM tools. •Responsible for the creation of conceptual approach, technical analysis, fit-gap assessment, design, development, unit testing, deploy and support activities. •Work closely with the Project Management Office and various business stakeholders to drive and/or facilitate development of requirements, specifications, and use cases for assigned projects. •Able to work on multiple projects and initiatives with different/competing timelines and demands. •Engage with and support the Business organizations to deliver projects and provide support services. •Lead collaboration activities with business partners on requirements elaboration, workflow design, configuration, and business re-engineering. •Manage and collaborate with product vendors and systems integrators on delivery of solutions. •Work with delivery partners to review and finalize technical specifications, code review, version management, and implementation related activities. •Collaborate with business partners on user acceptance testing. •Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels. •Collaborate across global businesses and technology organizations, providing sound business analysis, process, and change leadership. •Individual contributor level role only. No direct reports, and no managerial duties. Position is not managerial level within the corporate hierarchy. •Advise on CRM implementation best practices •Provide business process expertise and application configuration expertise •Mentor on project design and technical initiatives •Lead data migrations, systems integrations and other technical issues

Qualifications

Basic Qualifications

• 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree 
• 4 Years of CRM / Microsoft Dynamics application development experience

Preferred Qualification

•  6 - 10 years experience in CRM / Microsoft Dynamics application development
•  Experience in designing and building integration using web services
• Experience in designing and building complex algorithms
• Very Strong .Net and JavaScript skills.
• Experience with C# or Visual Basic, Visual Studio, Web Services, and the CRM SDK is preferred
• Experience extending Dynamics CRM workflows using .Net components.
• Experience in evaluating business requirements and turning them into technical designs
• Experience in architecting and implementing new scalable, resilient, secure functions
• Experience in managing quality of services and being responsible for issues/incident/problem/change/release management
• Effective verbal and written communication skills and strong work ethic
• Good understanding of agile principles.
• Proactive thinking with a 'can do' attitude.

Additional Information

TRAVEL REQUIREMENTS

This position requires the incumbent to travel less than 10% of the time.

WORK HOURS

Incumbent must make themselves available during core business hours.

MENTAL/PHYSICAL REQUIREMENTS

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

ADDITIONAL INFORMATION

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

All your information will be kept confidential according to EEO guidelines.