Job Description

The Program Manager, Product Marketing is responsible for managing strategic product portfolio marketing projects and initiatives including product naming, product commercialization schedules and product roadmap updates. In addition, this role will be responsible for building and publishing a monthly product bulletin, and managing internal communications regarding product marketing messaging, assets, and tools. This individual will serve as a primary point of contact on behalf of product marketing with cross-functional teams including sales operations and sales enablement, product management, and regional field marketing teams. Manage product marketing priorities, timelines, and team assignments for collaborative initiatives with cross-functional teams.

This individual will also assist in telling the Cybersource product story through a broad range of mediums, including presentations, website content, and associated assets. Building bespoke PPT presentations weekly with sales and marketing teams will require fast-on-your-feet storytelling and PPT skills.  Responsibilities will also include internal product marketing communications and regular updates of the internal product marketing online asset library. This role reports to the Senior Director of Product Marketing for Cybersource.

**Lehi, UT or Austin, TX are preferred. We are open to other Visa office locations too.

ESSENTIAL FUNCTIONS: 

• Detail-oriented management of product marketing initiatives and cross-functional collaborative projects
• Build and nurture cross-functional relationships with a high degree of professionalism, courtesy and respect.
• Experience previously managing product marketing projects with a focus on delivery of product messaging and assets via websites, digital mediums, and reports/dashboards.
• Development and management of processes and tools to plan, review and execute work effectively. Support fruitful collaboration and approvals across the cross-functional team.
• Project management expertise with proven ability to manage budgets, timelines, and internal and external resources
• Ability to distill and tailor complex information for key audiences – both internal and external
• Skilled at managing internal stakeholders and creating alignment in strategy and direction, ensuring quality, clarity, and consistency with business goals related to the marketing of Cybersource products
• Ability to work well in a fast-paced and dynamic environment and manage multiple projects, often on short deadlines and under pressure.

Qualifications

BASIC QUALIFICATIONS: 

• 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD).

PREFERRED QUALIFICATIONS: 

• 5-7 years of work experience with a Bachelor’s Degree or 3-4 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Proven & experienced B2B Marker; knowledge and understanding of eCommerce preferred, payments industry/risk management or management consulting firm experience would be a plus
• Ability to operate in a hyper-growth environment
• Agility to shift priorities and direction to align with rapidly changing market conditions
• Strong writer and storyteller, communicator, and team builder; attention to detail and a keen sense of creativity
• Strong presentation-building skills and proven ability to work and think globally – expert in PPT required
• Doesn’t miss a beat with changing asks and balancing multiple projects
• Highly organized with a passion for crafting and improving processes
• Experienced in collaborating across functional areas, empathetic to others’ needs
• 7+ years of progressive product marketing experience

Additional Information

TRAVEL REQUIREMENTS

Travel as needed by the business up to 15% of the time.

MENTAL/PHYSICAL REQUIREMENTS: 

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms

EEO STATEMENT: Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.