Job Description

The VP, Workforce Planning and Analytics will lead the HR workforce planning team, the HR reporting and analytics function and have responsibility for running the Workforce Planning Investment Committee (WPIC), Visa’s headcount approval committee.  This is a people manager role, managing both individual contributors and other people managers. 

These three functions play a critical role in the development of strategic workforce plans to ensure Visa has the talent we need to achieve our business objectives, providing HR data and insights to business leaders, and ensuring effective management of Visa headcount.  The goal is to enable the organization to be nimble and execute on its priorities by having the right mix of resources while ensuring appropriate governance.

Workforce planning is a critical component to our overall talent strategy.  As such, this role will interact with key HR, business, and finance leaders to continue to evolve our approach to strategic workforce planning, aligning with other Visa processes such as Multi-Year Planning, Talent Reviews, etc.  This role will also partner closely with IT to drive technology improvements to enhance the collection, aggregation, and presentation of HR data to provide business-driven analytics and insights.  In addition, this role will provide leadership for the implementation of position management in Workday.

KEY ACTIVITIES

• Lead the following 3 functions within HR - Workforce Planning, HR Reporting and Analytics, and WPIC management
• Lead the continued evolution of Workforce Planning at Visa:
  • Provide guidance and consultation to key stakeholders on all matters related to workforce planning
  • Partner closely with finance on all matters related to headcount management and reporting.  Ensure regular, ongoing visibility to HC and workforce trends and manage special projects as needed.
  • Integrate WFP efforts with other key business processes, such as Multi-Year Planning and Talent Reviews/Planning
  • Continue to mature workforce plans beyond headcount management to build a holistic view of current talent and future talent needs
  • Partner with key stakeholders within and outside of HR to use workforce data to support business initiatives (e.g., facilities for real estate planning, finance for budget planning, talent acquisition for capacity planning, etc.)
• Lead the team responsible for the implementation of position management in Workday and Adaptive Insights for Workforce Planning, ensuring appropriate change management and stakeholder management
• Continue to build our HR reporting and analytics capability:
  • Partner with IT to ensure timely, seamless access to HR data
  • Ensure appropriate tools to provide HR reporting dashboards and customized analytics
  • Ensure timely publication of key reports, dashboards, and responses to ad hoc data requests
  • Evolve our strategy around data access and automation to ensure stakeholders have appropriate, efficient access to HR data
  • Work across HR, finance, and with other business leaders to understand HR reporting and analytics needs and develop solutions to provide
  • Develop an approach for advanced, predictive analytics over time
• Partner across HR and finance to continuously evolve/refine our approach to headcount management
  • Lead the HR support of the Workforce Planning and Investment Committee, ensuring the templates, leadership guidance, and the meetings themselves provide an effective, efficient approach to HC decision making
  • Provide regular, executive-level HC reporting, including trends, observations, and forecasts of future volume
  • Develop new initiatives as needed to support overall HC management

Qualifications

BASIC QUALIFICATIONS:

• 12 years of work experience with a Bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or at least 8 years of work experience with a PhD

PREFERRED QUALIFICATIONS:

• Master’s degree in Finance, HR, Business Administration, Economics, Technology or a related field preferred
• 10+ years of prior relevant work experience preferred
• Program Management experience preferred
• Prior people management experience
• Strong verbal and written communication / business writing skills, strong executive presence with great attention to details and excellent interpersonal skills
• Solid analytical and problem-solving skills; prior financial budget and forecasting experience preferred
• Ability to work independently with strong time management
• Ability to execute on multiple concurrent deliverables with sense of urgency
• Experience in managing / addressing escalations from senior leaders
• Proficiency in the use of Microsoft Office tools (specifically Word and Excel, Access is a plus)

Additional Information

Travel Requirements:

• This position requires the incumbent to travel for work 20% of the time.

Physical Requirements:

• This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.