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Systems Analyst

Visa

Systems Analyst

National
Full Time
Paid
  • Responsibilities

    Job Description

    The Production Support group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business.

    As part of the team –

    • Support critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation. The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures and such. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations.
    • We seek an experienced IT professional to join us as an application support engineer working in the Open Systems Operations group. Candidate must have 4+ years of software development and application support experience, configuring, and troubleshooting software applications, systems, databases and associated devices. In addition to delivering technically, the candidate should be self-motivated, and have excellent interpersonal communication skills
  • Qualifications

    Qualifications

    MINIMUM

    • BS in Computer Science or related degree from an accredited university and 5+ years of experience in Software Development or MS in Computer Science or related degree from an accredited university and 3+ years of experience in Software Development
    • 5 years of experience programming in Microsoft Visual Studio .Net, C#.Net, &
    • 5 years of experience working with Microsoft SQL Server 2005/2008 Database, Reporting Services and Analysis Services
    • 1 years of experience working in 24*7 environments
    • 1 years of experience in scripting against windows i.e. PowerShell, VB
    • 1 year of experience with building tools to automate production support activities that enable efficiency and productivity of Service desk and other operations groups
    • 1 year of experience with SOA principles and Web Services technologies - XML, SOAP, WCF, RESTful
    • Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects
    • Knowledge of monitoring tools, alert escalation, customer / vendor management etc.
    • Thorough knowledge of Microsoft Windows 2003/2008 & IIS 7/8.
    • Must be willing to work night shift hours for this role

    PREFERRED

    • Experience in OO design and design patterns
    • Experience with Payment and/or Credit Card processing
    • Experience with performance tuning and memory leak detection
    • Experience with Middleware components - MSMQ and WebSphere MQ

    WORK HOURS

    • 24x7x365 coverage with varying schedule options.

     

     

    Additional Information

    TRAVEL REQUIREMENTS

    This position requires the incumbent to travel for work 0% of the time.

     MENTAL/PHYSICAL REQUIREMENTS

     This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

    Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

  • Industry
    Financial Services