Job Description

The North America SDR Manager is a driven, energetic, and intelligent leader that has the ability to recruit, inspire, and execute. This is a hybrid role that includes Sales Development team leadership as well as individual sales development execution. This is an essential component of the sales organization which focuses on qualifying inbound net-new prospects as well as outbound prospecting to establish legitimate opportunities on behalf of the account executive teams.

Essential Duties:

• Develop and execute SDR strategy for North America

• Recruit, on-board, and enable new SDR team members

• Meet (and exceed) a team and individual quota of contacts per day and deliver consistently against quota of monthly Created Leads and Qualified Sales Opportunities

• Implement sales development methodologies and prospecting sprint process

• Conduct weekly 1:1 and team meetings to provide guidance, leadership, enablement and encouragement towards achieving individual and team goals.

• Contact, qualify and cultivate leads/relationships via phone, email and chat to activity build a pipeline of qualified sales opportunities

• Work together as a team with Account Executives and Partner Account Managers to identify top prospects, identify personas, and create messaging that effectively articulates the CyberSource value proposition to prospective customers

• Work with Partner Account team to recruit, on-board, enable and co-sell with regional partners.

• Keep CRM up to-date with lead activity and qualification notes

• Adhere to lead qualification standards

• Proactively provide closed-loop feedback and reporting on opportunities, programs, messaging and processes to ensure continuous optimization and improvement

• Ability to close own deals

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Experienced leadership skills managing a team
• Excellent interpersonal and cross-functional skills, including strong verbal and written communications skills
• Ability to handle objections and educate prospects in a consultative manner
• Comfortable speaking to customers regarding IT and enterprise solutions in the competitive landscape
• Ability to explain technical product features at a high-level, highlighting value for the customer and benefits vs. competitors’ offerings
• Comfortably lead and control conversations with new and existing customers.
• Strong value based selling skills founded on business acumen and the ability to translate benefits into the partner’s business language to prove value
• Confident, positive, energetic, professional and team-oriented attitude
• Superior interpersonal, communication and problem-solving skills
• Self-motivated with ability to prioritize and manage competing demands in fast-paced environment
• Detailed orientated, highly organized and efficient
• Strategic thinker
• 2 years experience in lead generation/sales development or sales position
• Enterprise B2B selling experience

Additional Information

** Work Hours:** Varies upon the needs of the department.

** Travel Requirements:** This position requires travel 5-10% of the time.

** Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 104,600.00 to 136,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.