Job Description

The Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value.  Our analytic consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences.  By coupling in-depth analysis of cardholder behavior with Visa’s world-class products, digital offerings and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world. 

As part of the Client Services (CS) organization, the Sr. Business Optimization Analyst will help to deliver this vision to our clients and will work exclusively on the Visa Direct product for North America based clients.  In this role, you will use strong analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers and merchants.

RESPONSIBILITIES

This role derives analytic insights on client performance and helps to deliver findings from those analyses to external and internal stakeholders.  Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations. 

Specific activities may include:

• Create and present analytic deliverables to external Visa clients, colleagues in the analytics team, and other internal stakeholders with varying degrees of analytical and technical expertise
• Get to an understanding of root problems, define analytical objectives and formalize data requirements for various types of analyses.
• Combine and analyze disparate data sources and derive insights in a Big Data environment; independently perform analysis to render robust, thoughtful results
• Proactively facilitate the overall analytic delivery strategy for the organization
• Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity
• Develop presentations of complex data and content for clients in an accurate, understandable, and engaging manner

POSITION MUST BE BASED IN ANY OF THE BELOW US OFFICE LOCATIONS:

• Austin, TX
• Miami, FL
• Ashburn, VA
• Atlanta, GA

Candidate must be located in these locations or open to relocation.  Relocation assistance will not be provided at this time.

Qualifications

BASIC QUALIFICATIONS:

• 2 years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
• High level of proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and/or SQL skills required
• Strong verbal, written, and interpersonal skills are required
• Must be proficient in all MS Office applications with advanced Excel spreadsheet skills

PREFERRED QUALIFICATIONS:

• 3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• A minimum of 5-7 years’ experience working in data analysis and/or insight delivery with a proven record of creating business value from data
• Experience visualizing data with tools like Tableau is a plus; advanced Tableau skills are highly desirable
• Visa experience or knowledge of the payments industry is a plus

Additional Information

WORK HOURS: 8 hours - Regular Office hours

TRAVEL: Position might require occasional travel for training or team meetings -

PHYSICAL REQUIREMENTS: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.