Job Description

VISA DIRECT is a payment service that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate fund transfers/disbursements to Visa accounts around the world using push payment technology, i.e. Original Credit Transaction (OCT).  Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g. payments to landscaper), funds disbursement (e.g. insurance claim disbursements), bill payment, cross-border remittance and more.  Currently, the push payments market around the world is estimated to be an $80T opportunity. 

This role will report into the Global Visa Direct Specialized Sales Team which sits at the cross-section of sales and product to accelerate growth for Visa Direct. The SR. MANAGER OF STRATEGY AND PLANNING, VISA DIRECT GLOBAL ACCOUNTS will work with this team to drive sales acceleration for many of our largest, high priority global accounts. The team is uniquely positioned to develop strategic go-to-market insights and also has the ability to translate those strategies into actionable outcomes for regional sales and product teams.

This role will be responsible for partnering with sales leaders to achieve aggressive sales targets and ensuring breakout growth of Visa Direct.  We will be working in an agile environment, so this person must be aggressive and proactive to ensure we achieve our goals.  Must be able to pivot and adjust as new information and lessons learned come to light.

This is a matrix, cross-functional role so organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives. 

Visa is looking for an individual that is a thought leader in strategy and business growth with a proven record of success in fast-paced environments with demanding timelines.

RESPONSIBILITIES INCLUDE:

• LEAD BUSINESS PLANNING AND FORECASTING for the Global Visa Direct Specialized Sales Team
• • Work with regional stakeholders to develop annual sales plans, annual financial forecasts, and multi-year business plan
    • Develop vertically/use case focused sales strategies to support sales teams in execution of sales activities in target markets
    • Prepare executive facing materials on performance management, achievement of sales targets, and core business KPIs
• WORK WITH CROSS FUNCTIONAL PARTNERS to ensure we have what we need to be successful with our clients
  • Partner with VD Product team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
  • Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
  • Collaborate with the Communications and Product teams share progress and growth to external audiences through a communication plan, PR, conference events, etc.
  • Work with Finance to ensure appropriate incentive structure, modeling and incentive deal review structure and approval process
  • Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
  • Work with Client Services to handoff from sale to implementation and ensure well-run projects
• ENSURE SELLERS ARE READY and able to sell Visa Direct to clients
  • Work with the training liaison to drive initial and ongoing sales training across the client sales cycle
  • Ensure sellers know about and have access to client-ready, legal approved sales materials
  • Help sellers trouble-shoot and overcome client objections
  • Work with regional global VD product teams and operations to understand state of Issuer readiness, and state of client implementations and post-launch support
• CONTRIBUTE SUCCESS TOWARDS AGGRESSIVE SALES TARGETS for Visa Direct global accounts
  • Achieve annual sales goals for both merchant and acquirer sales of Visa Direct, in partnership with local sales teams
  • Take clients through the sales cycle from prospecting to solutioning to deal structure to contract
  • Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.
  • Drive lead-generation and prospecting program and ensure good response to new leads coming in

Qualifications

BASIC QUALIFICATIONS

• 8 years of relevant work experience with a Bachelor’s Degree or 5 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

PREFERRED QUALIFICATIONS:

• 10+ years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3+years of experience with a PhD
• Creative Self-starter with a bias toward action and proven track record for successfully developing, building, launching and commercializing technology products that delight customers
• Industry related and leadership experience, including experience leading commercialization teams, product management, strategy organization and/or management consulting  
• Excellent problem-solving skills with a strong focus on delivering for clients
• Excellent listening and communication skills (both verbal and written), and executive presence; must be able to interface with senior client executives
• Ability to explain complex business and technical concepts to audiences in an approachable way to influence and drive adaption
• Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
• Passionate about what you do and excited about the opportunity to transform payments working for the industry leader
• Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with business partners and suppliers
• Strong team player, self-motivated and the ability to work independently at coordinating across functional activities, and obtain buy-in
• An advanced degree from a top school strongly preferred
• Visa or financial/payment industry knowledge required; push payments or real-time payments experience a plus

Additional Information

TRAVEL REQUIREMENTS:

• This position requires the incumbent to travel for work up to 10% of the time.

PHYSICAL REQUIREMENTS: ​​​​​​

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.