Job Description
MEMBER SUPPORT CENTER SPECIALIST
CATEGORY OF EMPLOYMENT
Grade 5
Full-time; non-exempt
Position Purpose
This position is important to the success of credit union in fulfilling its mission as outlined in the mission statement.
Reporting Relationships
This position reports to the Member Support Center Manager.
Essential Functions and Accountabilities:
Performance Expectations
Qualifications
MINIMUM QUALIFICATIONS:
High school graduate.
DESIRABLE QUALIFICATIONS
At least one year’s experience as cashier or teller, preferably in a financial institution.
DESIRABLE TRAITS
Additional Information
PHYSICAL AND MENTAL DEMANDS
Physical activities involve those normally associated with working in an office environment: walking, standing, talking and similar activities.
Vision and hearing requirements, including close vision, ability to distinguish basic colors and/or shades, depth perception ability to adjust focus, ability to hear telephone and/or in-person conversations, and other vision and hearing demands.
Ability to lift objects or exert force in pushing and pulling.
Mental demands, including such requirements as reading documents, analyzing and solving problems, interpreting data or information, using math or mathematical reasoning, learning and applying new information and skills, performing highly detailed work, meeting changing and/or intensive deadlines, constant interruptions, multiple concurrent tasks and interacting with members/coworkers.
This Job Description is not a complete statement of all duties and responsibilities comprising this position. Wichita Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.