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Customer Experience/Marketing Intern

Zurich Insurance

Customer Experience/Marketing Intern

Calabasas, CA
Internship
Paid
  • Responsibilities

    Customer Experience / Marketing Intern

    **** this unique paid internship provides real world work experience plus the opportunity to work with Farmers leadership and learn first-hand how Farmers supports our customers and remains competitive in the insurance industry. As a part of the Farmers Internship, you will not only be working within the Business, you will also have the opportunity to work together with other interns on an exciting project, which you will present to Farmers leadership prior to the conclusion of the internship program. This is a great opportunity to leave your mark at Farmers and make a real difference within the Farmers business, plus the chance to network and build lasting relationships with students from other Universities as well as many members of the Farmers leadership team. Assist with the administration of usability studies: ? -Schedule meetings for observers and test participants ? -Take detailed notes during usability sessions and agent interviews ? -Log and categorize feedback from usability study observers ? -Recruit users for usability studies including making phone calls to agents ? -Search through databases for agents to recruit for usability studies and gather / record agent data ? -Interview agents via phone call or web conference for project research Skills: ? Excellent written and oral communication skills ? Excel and Word ? Analytical Majors Requested: ? Project Management ? User Experience ? Customer Experience ? System / Website Design ? Marketing ? Computer Science Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. **Primary Location: **United States-California-Woodland Hills **Work Locations: ** **Job: **Strategic Management %26 Administration **Organization: **Farmers Insurance Group **Schedule: **Full-time **Job Posting: **04/09/18

  • Industry
    Financial Services