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2020 Summer Internship - Salesforce Intern - June 2021 Grads

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2020 Summer Internship - Salesforce Intern - June 2021 Grads

Philadelphia, PA
  • Responsibilities

    The goal of this internship is to convert to a full-time position.

    The Salesforce team is a small but diverse set of individuals that work closely with Salesforce end users to address business process needs. We work on user support, enhancement requests, and major projects related to Salesforce.

    In this role you will:

    • Handle a variety of Salesforce End User support and enhancement requests that vary drastically from new access to complex system issues requiring deeper investigation
    • Identify areas of opportunity to improve both the application stability and end user experience
    • Ensure that system improvements are successfully implemented and monitored to increase efficiency and make changes as required
    • Design solutions that efficiently minimize or eliminate support efforts, which allow for more valuable enhancements and functional work
    • Execute Salesforce development and enhancement initiatives in close coordination with team
  • Related Article
  • Qualifications
    • Ability to manage and prioritize multiple critical projects with high attention to detail
    • Strong oral and written communication skills
    • Ability to remain patient and courteous when fielding user complaints and system issues
    • Experience completing detailed technical documentation and diagrams
    • Skills in Salesforce Administration,, Apex programming, and/or Visualforce framework a plus
  • Industry
    Financial Technology
  • Fun Fact
    Nasdaq CEO Adena Friedman started her career as an intern at the company.
  • About Us
    Nasdaq's mission is to fuel the world’s economic growth one investor, one company, one market at a time. Nasdaq connects buyers and sellers, visionaries and experts, dreamers and doers to transform the global economy.