Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.
PURPOSE STATEMENT
This individual will play a versatile, hands-on role in delivering value within our Human Resources function globally (internally referred to as the Associate Experience Network). In this role, you will provide leadership and guidance to maximize the value of the products that impact the moments that matter throughout an associate's lifecycle, creating an exceptional associate experience. As part of the Associate Experience Agile Team, this individual will work within the Agile Scrum methodology to facilitate the creation of products with the Scrum Development Team.
KEY ACCOUNTABILITIES/OUTCOMES
Works closely with key global stakeholders and customers throughout the organization to uncover business needs, establish goals, and create a vision for associate experience development projects. May provide perspective and influence the scope and direction of initiatives.
Partners with cross-functional leadership in creating and maintaining the feature list (backlog items) and supports prioritizing them by considering business needs, feature value, and risks.
Serves as the primary communicator and bridge between stakeholders/customers and the development team. This is done by establishing the vision of a product with the development team and leading that team by doing whatever is necessary to build the best product possible.
Owns, maintains, and refines the development team's Sprint backlog by ensuring success requirements are well understood and removing obstacles that could hinder completion of the work.
Holds a primary role in inspecting and evaluating product progress through each Sprint and product iteration. The Product Owner makes the judgment call on the performance, deciding if the team needs to revisit work or if they can move on to the next step.
Reports out frequently on product purpose and progress to leadership at all levels and other stakeholders
Is always available to the development team to answer any questions team members have regarding the customer's needs and the customer's views of how the team is implementing a product feature.
Researches and stays up to date on program best practices, recommending those which will benefit the organization.
KNOWLEDGE/SKILLS/EXPERIENCE
Strong cross-cultural agility, business acumen, and strong leadership/ influencing skills - proven track record of acting as a valued partner to senior leadership
Experience in Human Resources preferred
Working knowledge of the Agile Scrum methodology preferred
Must have excellent communication skills as they are primarily responsible for sharing the product vision with the development team
Able to influence the scope and direction of initiatives across multiple levels of leadership
Ability to understand technical challenges and make educated trade-offs with the team
Able to foster collaboration and act as a team member
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.
Rich’s is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants, and bakeries around the world. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader in the food industry with a focus on everything that family makes possible.