Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone- you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.

Mondelēz International was recognized as one of the Top 100 Intern Programs in the US in 2023.

Function Job Description

Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from shelf to field,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.

The Customer Service Routing Intern plays a crucial role in the supply chain process, ensuring that deliveries are made most efficiently and cost-effectively while meeting customer expectations and compliance with applicable regulations. The primary focus will involve creating optimal routes for the distribution of products by analyzing distance, delivery schedules, load sizes and cost to determine the best ways.

Main Responsibilities:

• Create optimized delivery routes considering distance, time, traffic, and customer requirements.
• Schedule and coordinate orders to maximize efficiency and meet customer expectations.
• Proactively troubleshoot delivery issues and find appropriate solutions on a timely manner.
• Monitor and track route performance, identifying areas for improvement and making necessary adjustments.
• Generate reports on route optimization, performance metrics, and cost analysis.
• Provide recommendations and insights for future route planning and logistics optimization.
• Identify opportunities to reduce delivery costs and improve operational efficiency.
• Resolve customer inquiries and complaints related to delivery and routing.

Requirements and Preferred Qualifications

• Pursuing a Bachelor’s Degree in: Supply Chain, Supply Chain Management, Operations, Business Administration.
• Currently pursuing an undergraduate degree with a preferred expected graduation date between December 2024 and May 2025.
• Must live in or near the Wilkes Barre, PA area (housing or transportation will not be provided for this opportunity).
• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Mondelēz International (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status.

The ideal candidate displays some of the following characteristics:

• Strong leadership potential and student leadership experience.
• Excellent communication skills and resilience.
• Adaptable, with interpersonal savvy and engaged in diverse extracurricular activities.
• Demonstrating a growth mindset, agility, integrity, and a vision for the future.
• Strong cognitive abilities, willingness to learn, and data pattern recognition.
• Driven, curious, and ready to make a positive impact.

Compensation

• The expected compensation weekly pay ranges for interns is $900 - $1,150.
• Compensation rates for Summer Interns is pre-determined and non-negotiable.

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Mondelēz International is one of the world’s largest snacks companies with the mission to lead the future of snacking with iconic global and local brands such as Oreo, Chips Ahoy!, belVita, Ritz, Clif Bar, Sour Patch Kids and Triscuit. We combine the energy and passion of a new company with the strength and heritage of 100+ year-old brands - and nearly 90,000+ employees working across 165 countries.