This position is currently located in Fairfax, VA and will relocate to Midtown, NYC in February 2018.

• Cast a compelling vision for developing talent.
• Lead the methodology and process design of a scalable solution providing leadership development to 100+ employees.
• Create & execute a learning strategy inclusive of blended learning programs.
• Design developmental pathways for every level employee and ensure quality execution.
• Partner directly with Operations to design and execute a strategy to create and maintain -
• Positive Employee Relations across the entire restaurant maintaining a culture that engages directly with leadership.
• Reimagine, create, and lead execution of a talent and performance management process across the entire staff, with a specific focus on a simple, effective and value-adding methodology.
• Source and lead a high performance talent/HR team and of 90% A players.
• Develop and monitor metrics to assess the impact of development activities on the business including evaluation of staff.
• Scale services and tools – design solutions, processes and procedures that will scale with the - Company’s growth in volume and complexity - successfully manage all aspects of implementation working in partnership with operations.
• Define key performance indicators – develop metrics and core programs and track delivery against program objectives, lead improvement initiatives and encourage a culture of excellence, efficiency, innovation, and customer service.
• Establish and strengthen relationships with the local businesses, visitors, community, and government.
• Work closely with the Operator to proactively implement systems to mitigate risk and respond to any HR-related legal issues (unemployment claims, etc).
• Organize and maintain office and employee files and ensure legal compliance (New York City, DOL, etc).
• Oversee Talent Acquisition to accomplish key metrics on performance, retention and turnover and meet or exceed annual goals.
• Perform job analysis and carefully craft compelling and accurate job descriptions and clarify roles for all positions.

Competencies:

• Intelligence
• Analytical Skills
• Judgment/Decision Making
• Conceptual Ability
• Strategic Skills
• Self-Awareness/Feedback
• Adaptability
• Entrepreneurship Spirit
• Team Player
• Negotiation Skills

Qualifications:

• Bachelor’s Degree in Business, Organization Effectiveness, OD/Leadership, HR or related field.
• Minimum of 3 years directly related experience in a for-profit company.
• Experience leading at least one selection, contract negotiation, implementation and ongoing maintenance of a technology system (ie LMS, ATS, HRMS, etc.).
• Proficiency leading the design of learning for a variety of modalities inclusive of blended methods such as instructor-led, eLearning, self-paced, virtual, social, mentored, micro and mobile.
• Must demonstrate expertise in building and managing 3rd party relationships to support the development and delivery of talent development programs and interventions.
• Strong project planning and management skills and demonstrated ability to effectively manage stakeholder relationships
• Minimum 3 years’ experience managing a team.
• Experience handling sensitive and confidential issues with employees.
• Experience handling HR-related legal issues and ensuring compliance.
• Experience handling PR and social activism issues both internally and externally.
• This person must have or be willing to engage in and gain, thorough hands-on approach, an understanding of operations in a Chick-fil-A restaurant and enjoy a manual labor and/or physical aspect of the operations.
• PHR or SPHR preferred
• Experience leading talent development in a diverse organization is desired.

• Paid Time Off
• Relocation Assistance
• Insurance Contributions
• Retirement Contributions
• Free and discounted food

At Chick-fil-A Fair Lakes and Chick-fil-A in Midtown, NYC we are a restaurant and team that seeks to glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A.