PLEASE NOTE THAT WHILE THIS IS A REMOTE POSITION, YOU MUST BE BASED IN EITHER ALASKA, CALIFORNIA, OREGON, ILLINOIS, OR NORTH CAROLINA
DESCRIPTION OF ROLE
You are the face of Wild Alaskan when it comes to interacting with our members and potential members. The rest of the company relies on you to evangelize Wild Alaskan's mission to all those who interact with our team and experiences -- both in the kitchen and digitally. When something goes wrong with a delivery, you're the first responder. If someone just wants to chat about seafood and sustainability, you're there to hear them out. If a visitor isn't so sure about what we do or why we're worth it, you help them understand who we are and why we're different. As a critical member of the member experience team, you'll have exposure to other areas of the business, such as operations, product, growth and communications.
We deliver wild-caught, sustainably sourced seafood to households across the United States. Powered by our custom-built eCommerce platform and three generations of history and expertise in the Alaskan fishing industry, we constantly strive to meet our promise of a top-notch product and experience.
ABOUT OUR TEAM
We’re a small, expanding team that cares deeply about sustainability, good food and personal growth. We rely on the systems we build to deliver a high-quality, personal experience to our members throughout the U.S. You can catch us in Alaska, New York and everywhere in between -- and sometimes beyond. We value independence, hard and thoughtful work, diversity in approach, backgrounds and ideas, as well as the willingness to learn.