Lead a team of over 30 Brand Ambassadors, which includes hiring, mentoring, and motivating team members to maximize performance

• Monitor quality of work for each team member, including on-site check-ins, performance reviews, and keeping an error log
• Report weekly team performance to the Customer Success team and collaborating to improve systems
• Schedule shifts and dispatching team members from the Ripe HQ while ensuring high levels of punctuality
• Develop and refine strong systems for BA hiring and delivery tracking
• Ensure customer success by serving as first line of communication with clients regarding order timing, delivery details, and updates
• Contribute to a fun, welcoming work atmosphere

• Bachelor's degree in management, logistics, entrepreneurship, or a related field, or equivalent work experience
• Minimum one year related work experience, including leadership, management, HR, employee training, and/or scheduling
• Ability to create, implement, and evaluate new systems and processes, especially around logistics and operations
• Food industry experience is a plus
• Client-facing experience is a plus

• Healthcare
• Commuter benefits
• Catered lunch -Paid time off
• Casual work environment

We provide wellness-focused meal plans for small and medium-sized businesses in NYC.