Are you always helping others? Does decision making come naturally to you? Do you smile even when no one is looking? As a Shift Lead, you will contribute to the success at Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will regularly exercise your keen judgment and discretion to help manage the overall operations of the bakery.

Your Responsibilities:

• Act as a company ambassador and embody the Sprinkles values: world’s best product, exceptional guest service, innovation, community, cleanliness, and a great place to work.
• Support the General Manager and Manager in supervising all areas of the bakery – employees, guests, and business.
• Help keep Sprinkles beautiful! Assist with all cleaning duties as stated on opening/closing and weekly checklists.

You are:

• Committed to exceptional guest service. Willing to go above and beyond to do whatever it takes to make the guest happy.
• Detail oriented with a knack for following instructions down to the dot on top of a Sprinkles cupcake.
• Positive by nature with a natural smile that is at home in a cupcake bakery or ice cream shop.
• All the other good things YOU would want in a co-worker.

You have:

• A passion and love of the Sprinkles product, brand, and experience.
• Minimum high school diploma and a strong desire to learn.
• Ability to communicate verbally and understand and follow written and verbal instructions from management.
• Cupcake juggling abilities as you work well under pressure while maintaining a consistent pace to keep up with our bustling lines of guests.
• Good physical stamina and energy. You love being on your feet and can lift up to 25 pounds, carrying cupcake trays, cupcake batter and frosting and bags of boxed purchases. Must be able to move around the front of the bakery as you bend down for bags and reach up for cupcake trays.

Sprinkles Cupcakes is a Beverly Hills, California-based cupcake bakery chain established in 2005. It is considered the first cupcake bakery.