This job contributes to Starbucks success by providing advanced support of a confidential and complex nature to a department, discipline, zone, or regional office. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Completes administrative projects including coordinating or tracking budgets, invoice coding, tracking travel expenses, updating databases, generating reports and identifying variances.
• Composes and types general correspondence including memos and e-mails. Prepares charts, tables, graphs and other presentation material. Proofreads copy for spelling, grammar and layout, and makes appropriate edits.
• Maintains regular and consistent attendance and punctuality.
• Orders supplies. Coordinates space and facilities moves and setup for new partners, including obtaining necessary computer equipment, phones, filing cabinets and other office supplies.
• Organizes and maintains filing system(s). Responds to phone calls and written requests for information. Researches issues and gathers information. May index records and information.
• Provides advanced administrative support and project coordination to multiple partners within a business unit or department. Identifies and implements processes to improve work flow, organization and communication. Serves as a primary point of contact to distribute material and communicate standard operating procedures. Responds to requests for information. Answers phones.
• Receives, sorts, and distributes mail. May manage large mailings or distribution of materials such as forms and brochures. May maintain department bulletin board or communications area. May order and replenish department supplies.
• Schedules and coordinates complex meetings, training, seminars, activities and business travel for departmental partners. May take and publish meeting minutes.

Summary of Experience

• General office administration

Required Knowledge, Skills and Abilities

• Ability to communicate clearly and concisely, both orally and in writing
• Ability to deliver excellent customer service
• Proficiency in Microsoft Word, Excel, Access, PowerPoint and Outlook
• Advanced knowledge of office procedures and general office equipment
• Ability to build relationships
• Ability to make recommendations on changes in approach, concepts, and the design of solutions as a member of a team
• Ability to set priorities, meet deadlines and manage multiple projects in a fast-paced, changing environment
• Ability to handle confidential and sensitive information

Starbucks and its brands are an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Starbucks is about more than just a coffee; they're dedicated to employee and community growth. Starbucks even runs a program that pays for their baristas tuition to help them finish their education. That’s why when you launch your career inspired by human connection and the opportunity to become your personal best, the possibilities are endless. SCAP - Starbucks College Achievement Program