Join our dynamic and inspiring Roastery retail environment! Our Starbucks Reserve Roastery, located in New York City’s vibrant Meat Packing neighborhood, is an immersive and dramatic expression of our passion for coffee, where we bring it to life in a theater-like, hospitality-inspired experience unlike anything the coffee or retail industry has ever seen.
JOIN US ON THIS SPECIAL JOURNEY!
As an eVENTS SPECIALIST in the Reserve Roastery, you will responsible for Roastery event planning/tours, creative development, and execution of events. While working with clients and distinguished guests, you will be able to apply your skillset to:
LEADERSHIP
Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
Role models a passion for service, coffee curiosity, operations excellence and innovation while inspiring partners to deliver the Roastery & Reserve Experience
Demonstrates a calm demeanor during periods of high volume and manages smooth transitions to keep store operating to established standards and to set a positive example for the store team
PLANNING & EXECUTION:
Works with general manager and management team to help inform and develop strategic and operational plans for the work group, managing execution, and measuring results
Collaborates cross functionally with the Global Starbucks’ teams to ensure open communication across markets
Provides input into store staffing levels and decisions to ensure appropriate staffing and scheduling and to maximize partner development
EVENTS SPECIALTY:
Coordinates and hosts event tours, and creates the Roastery Experience for attendees and distinguished guests
Consult with perspective clients on event design, menu options, scheduling, and pricing
Acts as single point of contact with customers from consultation to sale, and through the event to ensure satisfaction
Responsible for business development to maximize revenue
BUSINESS REQUIREMENTS:
Communicates observations, actions, outcomes, and follow-up items to management team on a regular basis
Develops and maintains positive relationships with others by understanding and addressing individual motivation, cultural nuances, needs and concerns
Supports management team in ensuring partners adhere to operational compliance requirements
Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs to recognize partners
SUMMARY OF EXPERIENCES
Our success is best when shared with our partners, and we have a long-standing tradition of investing in our people. From structured training and development, enabling you to advance your career at the speed of ambition, to rewards and benefits that perfectly complement your outstanding personality, knowledge and attitude.
Our culture is one of warmth and belonging, where everyone is welcome. And you’ll be instrumental in creating this environment each day – with courage, a will to challenge the status quo and a boundless focus on delivering the very best in all you do.
_ Starbucks and its brands are an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com_
Starbucks is about more than just a coffee; they're dedicated to employee and community growth. Starbucks even runs a program that pays for their baristas tuition to help them finish their education. That’s why when you launch your career inspired by human connection and the opportunity to become your personal best, the possibilities are endless. SCAP - Starbucks College Achievement Program