Join our dynamic and inspiring Roastery retail environment! Our first Starbucks Reserve Roastery, located in Seattle’s vibrant Capitol Hill neighborhood, is an immersive and dramatic expression of our passion for coffee, where we bring it to life in a theater-like, hospitality-inspired experience unlike anything the coffee or retail industry has ever seen.

Join us on this special journey!  

As an events specialist in the Capitol Hill Reserve Roastery, you will responsible for Roastery event planning/tours, creative development, and execution of events. While working with clients and distinguished guests, you will be able to apply your skillset to:

LEADERSHIP 

• Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks

• Role models a passion for service, coffee curiosity, operations excellence and innovation while inspiring partners to deliver the Roastery & Reserve Experience

• Demonstrates a calm demeanor during periods of high volume and manages smooth transitions to keep store operating to established standards and to set a positive example for the store team

PLANNING & EXECUTION: 

• Works with general manager and management team to help inform and develop strategic and operational plans for the work group, managing execution, and measuring results 

• Collaborates cross functionally with the Global Starbucks’ teams to ensure open communication across markets

• Provides input into store staffing levels and decisions to ensure appropriate staffing and scheduling and to maximize partner development

   

  EVENTS SPECIALTY:

• Coordinates and hosts event tours, and creates the Roastery Experience for attendees and distinguished guests

• Consult with perspective clients on event design, menu options, scheduling, and pricing 

• Acts as single point of contact with customers from consultation to sale, and through the event to ensure satisfaction

• Responsible for business development to maximize revenue

BUSINESS REQUIREMENTS 

• Communicates observations, actions, outcomes, and follow-up items to management team on a regular basis 
• Develops and maintains positive relationships with others by understanding and addressing individual motivation, cultural nuances, needs and concerns
• Supports management team in ensuring partners adhere to operational compliance requirements
• Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs to recognize partners

Summary of Experiences

• Experience hosting guests or large groups for private events, consulting with perspective clients on menu design, and other administrative tasks to staff and plan group events

• Progressively responsible retail or restaurant management experience

• Available to work flexible hours, which could include early mornings, evenings, weekends, andholidays 

• Organization, planning, and strong problem-solving skills

Our success is best when shared with our partners, and we have a long-standing tradition of investing in our people. From structured training and development, enabling you to advance your career at the speed of ambition, to rewards and benefits that perfectly complement your outstanding personality, knowledge and attitude.

Our culture is one of warmth and belonging, where everyone is welcome. And you’ll be instrumental in creating this environment each day – with courage, a will to challenge the status quo and a boundless focus on delivering the very best in all you do.

Starbucks is about more than just a coffee; they're dedicated to employee and community growth. Starbucks even runs a program that pays for their baristas tuition to help them finish their education. That’s why when you launch your career inspired by human connection and the opportunity to become your personal best, the possibilities are endless. SCAP - Starbucks College Achievement Program