Job Summary and Mission

This job contributes to Starbucks success by closely coordinating with the appropriate leader to develop, deliver and administer effective performance based technical education. Provides on-the-job training to partners on the manufacturing floor and in a classroom setting. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Coordinates delivery of training programs. Updates training materials and supports leadership in execution. Ensures consistency and accuracy of training materials.
• Maintains regular and consistent attendance and punctuality.
• Partners with subject matter experts to provide input for course content. Prepares training outlines and lesson plans relevant to the training material.
• Schedules, tracks and maintains training programs. Takes direction from appropriate leader regarding training needs to meet business objectives. Works with leadership to develop implementation plans to ensure that training initiatives are met. Coordinates with other learning specialist to develop programs and create best practices. Works with leadership to ensure that course materials are current and relevant to training needs. Facilitates on-the-job training and on-going process improvements.
• Tracks and analyzes training programs by examining learner's satisfaction levels, proficiency testing, and job performance. Recommends and may implement suggestions for improvements.

Summary of Experience

• Manufacturing or distribution environment (2 years)
• Facilitation of on-the-job training (1 year)

Required Knowledge, Skills and Abilities

• Strong interpersonal skills
• Ability to communicate clearly and concisely, both orally and in writing
• Attention to detail
• Flexibility to work overtime as required, even on short notice
• Organizational skills
• Proficiency in Microsoft Office Suite
• Ability to follow verbal direction
• Ability to understand written policies and guidelines, specifications and safety standards
• Familiarity with American Institute of Baking (AIB), Good Manufacturing Practices (GMP), and Hazard Analysis and Critical Control Points (HACCP) standards
• Ability to work in accordance with quality, safety, and sanitation standards, policies and guidelines
• Knowledge of team dynamics
• Effective facilitation skills
• Knowledge of World Class Performance principles and methodologies

__ Starbucks and its brands are an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com__

Starbucks is about more than just a coffee; they're dedicated to employee and community growth. Starbucks even runs a program that pays for their baristas tuition to help them finish their education. That’s why when you launch your career inspired by human connection and the opportunity to become your personal best, the possibilities are endless. SCAP - Starbucks College Achievement Program