ENTERPRISE ARCHITECTURE @ STARBUCKS

At our core we believe information technology is a key enabler for growth that is required for business success today and in the future. We believe Starbucks must manage its information technology resources and think long term to out-innovate our competitors and deliver maximum value for our partners, customers and shareholders. We believe enterprise architecture is well positioned to see across the business and help Starbucks build scalable solutions. We believe it takes collaboration and partnership to deliver results and we will work across functions to enable individual projects to build sustainable business capabilities- not just fulfill immediate needs.

JOB SUMMARY AND MISSION 

CONNECT TO SOMETHING BIGGER

Each day Starbucks strives to be a differentiated company focused on the human connection demonstrated through the heritage of being performance driven through the lens of humanity.

At Starbucks Technology, we power moments of connection for our customers and partners (employees). Proudly investing in our talent is a key pillar of building the future. Our mission: we are Talented Technologists, Delivering Today, and Leading Into the Future. Join our fast-growing team and start your journey with Starbucks Technology.

STARBUCKS TECHNOLOGY CORE PRINCIPLES:

Agile Mindset: Committed to learning fast, and adjusting course, we’re investing in our talent to empower people with an agile mindset.

Services Oriented: We are focused on building services that deliver value to our customers and partners.

Invest in Our People: Our people are our greatest asset. Investing in their curiosity & development is core to how we will invent today and build tomorrow.

Starbucks Enterprise Architects guide the initiation, development, execution and governance of suitable segment and solution architectures for programs delivering capabilities like enabling new retail technologies for our store partners, solving complex retail inventory problems, and architect new Internet of Things (IoT) solutions. Enterprise Architects are accountable for the conversion of business need into architectures and designs that will become the blueprint for current and future solution delivery.  As a member of the architecture community you will define and lead strategic platform modernization and transformation initiatives that target modern architectures and technology supporting the massive scalability, resiliency, and responsiveness required to grow and support all of Starbucks global operations while delivering beautiful user experiences.  

SUMMARY OF KEY RESPONSIBILITIES 

• Develops strategies, road maps and domain architectures for Starbucks Technology 
• Lead in design and shape of programs across domains to introduce strategic technology transformation and change including assisting on development of business case
• Collaborates on the development of the Starbucks Technology strategic plans 
• Assesses the value of emerging technologies by conducting opportunity assessments and implementing proof-of- concepts 
• Leads all phases of enterprise architecture development in support of business objectives: defining scope, modeling systems, analyzing requirements and planning implementations
• Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results 
• Provides business and functional subject matter expertise; provides consulting, guidance, and recommendations to programs and projects
• Researches and represents information technology within an applied business context. 
• Collaborate with other architects and technical leaders across the organization to develop best practices
• Strong customer focus, and will be delivery driven and have the ability to keep a strategic focus 
• Work with internal IP Owners develop new solutions and accelerators
• Advocate and user of Agile and collaborative working practices with expert knowledge of related tools and techniques
• Enjoy working in a transparent environment where employees are encouraged to be genuine, express themselves and have the confidence to present information and support their facts and opinions.

SUMMARY OF EXPERIENCE

• Overall information technology experience (12+ years) 
• Systems and/or application development experience (10+ years) 
• Designing and implementing new technology proof-of-concepts (5+ years) 
• Enterprise architecture experience (TOGAF certification is desirable) (5+ years)
• Development of strategic architecture plans (5+ years) 
• IoT architecture and solution design experience (3+ years)
• Integration technology and architecture experience such as EAI, SOA, IoT platform & Microservices (5+ years)
• Information Technology infrastructure experience (3+ years)
• Functional and systems modeling (5+ years) 
• Development of enterprise and departmental strategic plans (5+ years) 
• Project management (3+ years) 
• Indirect people management (3+ years) 
• Business process design and analysis (3+ years)
• Experience in defining, designing, and execution of comprehensive Retail solution architectures
• Experience defining IoT strategy, standards and protocols for an enterprise
• Functional and Technical experience in Retail Industry and areas such as Point of Sale, Retail Inventory Management and Retail Supply Chain
• Familiarity with Retail ERP software
• Good understanding of Embedded Device programming and protocols, Cloud integration concepts and Cloud Security
• Experience in driving transformation in retail technology
• Skilled facilitator, with the ability to effectively manage discussions toward outcomes and results

BASIC QUALIFICATIONS 

• Demonstrated flexibility and adaptability of approach and style to best meet the needs of the individual customer
• Ability to build and maintain influential working relationships at all levels and across the enterprise
• Capable of translating and presenting technical concepts into practical business terms for leaders both small and large group settings 
• Capable of leading and collaborating with fellow technologist and project teams to deliver new architectures and technology solutions
• Demonstrated ability to define and execute modernization/transformation strategies that target modern compute capabilities
• Ability to evaluate and present advanced solutions and how to apply them to global and regional business needs in a manageable, cost effective, and timely manner
• Ability to set and communicate clear direction and performance standards and motivate teams to achieve technology objectives that are in support of business goals
• Proven leadership ability including coaching and support of team in order to achieve partners, business and customer results 
• Ability to think in broad strategic terms for technology and business
• High level of flexibility and ability to persevere through periods of significant change and challenge in the business environment 
• Ability to create unprecedented architecture solutions that require a high level of critical thinking, creativity and innovation
• Ability to evaluate long-term viability of emerging products and services as it relates to the Starbucks ecosystem
• Ability to evaluate the business model of potential suppliers or partners and to provide feedback to business leaders

Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

Starbucks is about more than just a coffee; they're dedicated to employee and community growth. Starbucks even runs a program that pays for their baristas tuition to help them finish their education. That’s why when you launch your career inspired by human connection and the opportunity to become your personal best, the possibilities are endless. SCAP - Starbucks College Achievement Program