JOB POSTING TITLE

People & Culture Coordinator

PAY RANGE

$49,706-$92,311

SUMMARY

The People & Culture Coordinator will provide support in creating an outstanding employee experience. The People & Culture Coordinator will reside in the US in Tulsa, Oklahoma supporting leaders and employees in operations and manufacturing teams working in the Tulsa Integration Center. This role will serve as the point of contact for employees regarding requests and inquiries in all human resources functional areas. Reporting directly to the on-site People & Culture, Business Partner, this critical role will execute primary responsibilities requiring a high level of confidentiality, discretion, and judgement with significant employee impact and rewards.

WHAT YOU'LL DO

JOB REQUIREMENTS

• Is the point of contact for employees working in the Tulsa (Oklahoma) Integration Center regarding employee People & Culture requests and inquiries

• Provides quality employee service in response to all P&C, payroll and benefit inquiries made in person, via email or other intake channels from employees, managers, business partners or external business contacts

• Works with other functional support areas to provide resolution to employee inquiries

• Communicates effectively in both oral and written form accurately and timely

• Utilizes a case tool for the input and tracking of all service inquiries and requests and meets service level agreements for case resolution

• Works efficiently to inform, transact or resolve requests by using procedures, policies, FAQs, knowledge base and other reference material and artifacts to assist in answering inquiries

• Collects and validates complete data required to process employee transactions and escalates if assistance is needed

• Perform various People and Culture related tasks and answering inquiries as needed, including:

  •    Coordination of incoming and outgoing employee administration
    

  •    Employee and HRIS Data administration
    

  •    Responding to employee issues/inquiries on benefits, Policies, Workers Compensation etc.
    

  •    Training inquiries
    

  •    General payroll inquiries
    

  •    Leave of Absence and Personal Time Off Administration
    

• Lead the I-9 and E-Verify processes, serving as the expert with regard to requirements, updates, and legal impacts; work with the Manager to analyze processes, suggest improvements, minimize errors, and increase efficiency

• Supports unemployment claims, gathering pertinent information and documents through working with the People & Culture Business partners

• Create, send, and facilitate all new hire communications and facilitates orientation

• Consult with various departments including IT and Talent Acquisition to manage new hire activities such as technology pickup/shipment

• Manage on site temporary direct labor vendor relationship

• Support the exit process for employees leaving the organization (retirements, resignations, terminations)

• Ensure proper record keeping, and the confidentiality of cases and employee information as well as the integrity of HRIS data.

• Assist with enriching the future knowledgebase by incorporating employee feedback, issues, and FAQ

• Meet departmental metrics and performance scorecard requirements.

• Determine opportunities to automate and streamline processes, resolve any issues candidates experience until hired

• Other duties as assigned

  WHAT WE'RE LOOKING FOR

• Bachelor’s Degree or a minimum of 2 years related experience in a P&C functional team operating as a P&C Coordinator providing employee support preferably in a warehouse, manufacturing, assembly, or trade floor environment

• Strong customer service experience

• Proficiency in Microsoft Office; Workday, ADP, Case tool and/or Equifax Unemployment

• Proficiency in payroll, time entry, time off, W2, W4, paycheck, welfare & retirement benefits, and general P&C knowledge

• Able to be punctual and on-time based on set business hours of operation

• Professional etiquette, demeanor, verbal skills and writing ability

• Excellent facilitation, organizational, and relationship building skills

• Ability to self-start, work independently, evaluate options, and make plans to achieve outcomes

• High degree of confidentiality, discretion, and judgement

• Ability to identify operational trends or gaps and recognize situations requiring escalation

WHY ARISTOCRAT?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

OUR VALUES

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At Aristocrat, our mission is to bring joy to life through the power of play. Headquartered in Las Vegas, we have offices throughout the US in Austin, Nashville, Seattle, Reno, Atlanta, and more!

Our values are rooted in creativity and technology and we have a rich history of innovation that has shaped our industry over many decades. From our global firsts, to our exploration of new and emerging markets, there is one thing that remains consistent…

We. Love. To. Play.

Licensed in around 300 gaming jurisdictions, operating in over 90 countries and offering a unique blend products and services, Aristocrat is proud to be a global games powerhouse.