Workforce Specialist - TANF Salary $22.10 - $27.63 Hourly Location 80112, CO Job Type Full-time Department Community Resources Department Job Number 03556 Closing 1/10/2019 11:59 PM Mountain Description Arapahoe Douglas Works! Workforce Center is a member of the Colorado Department of Labor and Employment's statewide network of workforce centers, which provide a variety of no-cost services to job seekers and businesses. Arapahoe/Douglas Works! serves as a critical resource to connect people and businesses in Arapahoe and Douglas Counties, and throughout the Denver/Aurora metropolitan region. The workforce center offers an array of tools to support local job-seekers, including offering resources and workshops for a self-directed job search, one-on-one employment counseling, and training assistance. We utilize Connecting Colorado, an on line database of statewide job openings and registered job-seekers, to facilitate the match between skilled workers and businesses. Arapahoe/Douglas Works! offers free workforce development services to businesses in the metro Denver area, to ensure that the region remains economically competitive and boasts an adequately skilled workforce for the future. The Workforce Center is guided by a Workforce Investment Board comprised of local community members. Our vision is a best-in-class workforce development organization that is responsive to the dynamic needs of job seekers and business/industry. Our mission is to strategically invest in Human Capital which contributes to regional economic vitality. Performs a variety of assessment, vocational counseling, and Workforce Development duties associated with the employability development of One Stop Center customers. This position will be focusing on developing meaningful career pathways with emerging industries for employment sustainability and livable wages. In addition to providing wrap around services through leveraging in community resources to meet basic needs of customers. Duties The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The County reserves the right to modify or change the duties or essential functions of the job at any time. Manages customer caseload for TANF in conjunction with other team members, based upon program demand, including accurate tracking of activities, services and expenses. Develops methods to facilitate customer interest and continuation in work related activities and programs. Develops methods to facilitate customer employment development based upon the customer's marketable skills. Provides guidance to customer regarding work history, education, interests, abilities and other relevant variables affecting employability. Prepares individual responsibility contracts with clients to effect remediation of job-related barriers and/or deficiencies, carries out one-on-one job counseling and job coaching. Knowledge of TANF rules and regulations. Demonstrate effective interpersonal and communication skills with customers, coworkers, and other team members. Answering incoming calls on multi-line phone system, taking messages, and ascertaining needs per program policies and guidelines. May require working at other A/D Works remote locations as needed. Demonstrate efficient computer skills (MS Word, Excel, Power Point and data inquiries from data base such as Connecting Colorado and CBMS). Develops and maintains working knowledge of assessment tools and procedures. Arranges for supportive services to customer as available and necessary, coordinates counseling and support activities for the customer. Responsible for successful gainful employment to encourage customer to become self-sufficient. Responsible for ensuring customers receive employment development. Responsible for meeting with and contacting customers per program policy and guideline and adhering to time frame. Responsible for other duties as assigned by management team. Performs other duties as assigned. Requirements EDUCATION AND EXPERIENCE: B.A. or B.S. Degree in Social Work, Psychology, Sociology, Counseling, Human Services or related field Or AA, or two year certificate AND Two (2) years of experience working with economically, culturally or socially disadvantaged clients in the context of job counseling, vocational education, vocational or pre-employment assessment, Workforce Development, vocational rehabilitation or related field. Or High School Diploma or GED equivalent AND Two (2) years of specialized academic training in one of the above fields (60 academic credit hours or a combination of academic credit hours and specialized training equaling 200 classroom hours) PRE-EMPLOYMENT ADDITIONAL REQUIREMENTS: Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check. Supplemental Information Must possess and maintain a valid driver's license. This position requires to learn CBMS, Connecting Colorado and other interfacing systems. PHYSICAL DEMANDS: The following are some of the physical demands commonly associated with this position. No unusual physical demands are associated with this position. Spends 50% of the time sitting and 50% of the time either standing or walking. Occasionally lifts, carries, pulls or pushes up to 20 lbs. Uses cart, dolly, or other equipment to carry in excess of 25 lbs. Occasionally stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties. Verbal and auditory capacity enabling interpersonal communication through automated devices, such as telephones, radios, etc. Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment. Visual capacity enabling constant use of computer or other work related equipment. As a regular full-time or part-time Arapahoe County employee you may be eligible for benefits such as: Medical and Dental Insurance, Vision Insurance, Life and Supplemental Life Insurance, Short and Long Term Disability, Retirement Plan and Deferred Compensation Plan, Flexible Benefit Plan, Pre-paid Legal Service Plan, Vacation and Sick leave time, Holiday pay, and the Training and Educational Reimbursement Program. For a more detailed listing of our benefit programs, click on the MENU link on the left and then Benefits Summary. 01 Please choose the response that best describes your educational background. Some High School classes High School Graduate or GED Associate Degree Bachelor's Degree in Social Work, Sociology, Psychology, Sociology, Counseling or closely related field Bachelor's Degree Master's Degree in Social Work, Sociology, Psychology, Sociology, Counseling or closely related field Master's Degree 02 Please choose the response that best describes your years of experience with economically, culturally, or socially disadvantaged clients in the context of job counseling, vocational education, vocational or pre-employment assessment, Workforce Development, vocational rehabilitation or related field. No experience Less than one year of experience 1 year to less than 2 years of experience 2 years to less than 3 years of experience 3 years to less than 4 years of experience 4 years to less than 5 years of experience 5 or more years of experience 03 Please explain your experience with economically, culturally, or socially disadvantaged clients in the context of job counseling, vocational education, vocational or pre-employment assessment, Workforce Development, vocational rehabilitation or related field. 04 In lieu of preferred educational requirements, do you have: Two years of specialized academic training in one of the above fields (60 academic credit hours or a combination of academic credit hours and specialized training equaling 200 classroom hours). Yes No 05 How do you ensure quality customer service in your work environment? 06 what skills or abilities do you have that would make you successful in this position? 07 Do you have a current, valid driver's license? Yes No 08 Have you received six or more points within the past twelve months or eight or more points within the past twenty-four months against your driving record? Yes No 09 How many moving traffic violations have you been cited for in the past two years? Less than 3 violations 3 or 4 violations 5 or more violations 10 In the past five years, have you had your driver's license revoked or suspended? Yes No 11 If hired, are you able to furnish proof you are currently eligible to work in the U.S. without sponsorship? Yes No Required Question Agency Arapahoe County Address 5334 S. Prince Street Littleton, Colorado, 80120 Phone (303) 795-4482 Website