Accounts Receivable Specialist - OH, MEDINA - What You'll Do ArcBest Corporation, a diversified transportation holding company, is looking for an Accounts Receivable Specialist. Because the caliber of our people is the most important reason for ArcBest's success, our hiring requirements for new employees are high. We ensure that all of our new employees are well qualified to continue our proud tradition of excellence and meet the challenges ahead with innovation, enthusiasm, and finesse. As an Accounts Receivable Specialist, you will be responsible for managing daily account balances for customers and identifying delinquent payment situations. Additionally, you will be accountable for the collection of delinquent accounts by contacting customers and investigating circumstances of non-payment situations. Duties Include: - Resolving account past due issues, billing disputes, misapplied payments, and other requests as needed to insure accurate and timely payment of invoices. - Determining root cause issue for late payments and implement problem solving solutions to prevent future late payments from customers. - Providing the highest level of customer service for both internal and external customers - Applying knowledge and understanding of individual customer accounts to efficiently and effectively handle account balance inquiries - Build, develop, and grow all internal business relationships vital to the success of increasing revenue growth and customer experience across the Enterprise. - Improve quality, productivity, and effectiveness through the Quality Process in the handling of customers with a past due A/R balance. - Work and contribute in a team setting to accomplish overall department and individual goals.The Accounts Receivable Specialist position will be based in our corporate headquarters in Fort Smith, Arkansas. Work hours will be Monday through Friday, 8:00 am to 5:00 pm. As an Accounts Receivable Specialist you will be required to possess the following qualifications: - A Bachelor's degree is required; Business emphasis is preferred. - Minimum of two years experience in Logistics, Operations, Transportation and/or other related field is also preferred. - Must be proficient in entire suite of Microsoft programs.By joining the ArcBest Corporation team as an Accounts Receivable Specialist, you would be eligible for our company benefits, including affordable Medical, Dental, Vision, and Group Term Life Insurance, as well as 401K and Defined Contribution Retirement Plans.