JOB SUMMARY

Essential Duties and Responsibilities:

• Work with cross functional teams to implement reporting solutions based on stakeholder inputs.
• Maintain data reports for the operation including Call Centers and Operations.
• Data analysis skills desired with advanced knowledge of MS Excel.
• Distribute reports and background information to staff and external sources as required.
• Interact with management of Call Center and Operations to summarize findings.
• Ability to clearly communicate data and results in written report form.
• Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals.
• Conduct analysis, design integrations and implementation testing plan.
• Coordinate with stakeholders to validate and approve reporting solutions.
• Coordinate multiple requests and complete tasks on time.
• Build complex reports as needed for stakeholders.
• Perform other duties as may be assigned by management.

Minimum Requirements:

• Associate degree with 0-3 years of experience.
• Solves routine problems of limited scope.
• Limited use and/or application of basic principles, theories, and concepts.
• Individual contributor representing the most common entry point for this career stream.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Advanced Excel skills
• Tablea, Power BI or similar experience
• Strong analytical skills

MAXIMUS INTRODUCTION

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO STATEMENT

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

PAY TRANSPARENCY

Maximus compensation is based on various factors including but not limited to a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.