RTT Specialist Salary $15.06 - $24.03 Hourly Location Fort Lauderdale, FL Job Type Full Time Department Records, Taxes and Treasury Division Job Number 1404054 Closing 10/6/2018 5:00 PM Eastern REQUIREMENTS AND PREFERENCES The Broward County Board of County Commissioners is seeking qualified candidates for the position of Records, Taxes and Treasury Specialist. General Description The RTT Specialist (Recording Section) performs specialized clerical work, under supervision, involving a variety of office and clerical duties related to the recording and indexing of a wide variety of legal documents into the official records. Duties are carried out within a framework of established statutes, ordinances, regulations and divisional policies and procedures. Considerable public contact is involved. Performs office functions which include: scanning documents into a database; defining document types, determining taxes due, indexing parties to the document, collecting fees and taxes; reviewing scanned documents for quality control; processing the return of recorded documents to submitters using appropriate methods; reconciling cash drawers; and redacting confidential information from documents pursuant to Florida Statutes This class works under close to general supervision according to set procedures, but determines how or when to complete tasks. Minimum Education and Experience Requirements: Requires six (6) months of data entry, customer service and office support experience. Special Certifications and Licenses Required: None. Preferences: Experience in cashiering, reconciling a cash drawer and customer service skills preferred DUTIES AND RESPONSIBILITIES The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Provides customer service, in person or by phone, fax, or e-mail in connection with document recording, taxes, or vehicle/vessel registration; reviews and processes applications for Florida title for vehicles, vessels, mobile homes and parking placards; and issues new, transfer, or renewed license plates and registrations, with or without application for Florida title, per Florida Statutes and DMV (Department of Motor Vehicles) rules and regulations. Performs office functions including issuing correspondence, opening and processing mail, validating payments, answering phones, checking payment history, printing tax bills, processing installment plan requests, processing address changes, and researching refund requests. Performs activities associated with collection of delinquent taxes, including seizing, auctioning and levying; performs review of reports for County or State related transactions processed; reviews and processes registrations for local business tax or tourist development tax; and processes a variety of records associated with tax collection. Scans documents into a database; reviews scanned documents for quality control; processes the return of recorded documents to owners using appropriate methods; and redacts confidential information from documents pursuant to Florida Statutes. Processes money received for vehicle tag/title fees, personal property/real estate taxes, tourist development tax, local business tax receipts, hunting/fishing licenses, recording fees and/or information/research fees; prepares receipts for imaging and archiving; and balances cash drawer in accordance with established cash-handling procedures. Assists customers with tax or official record searches with microfiche/microfilm; supplies certified copies, and prepares Clerk's certificates as required. Performs related work as assigned. WORK ENVIRONMENT Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None. SPECIAL INFORMATION Americans with Disabilities Act (ADA) Compliance: Broward County is an Equal Opportunity Employer. The ADA requires Broward County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Emergency Management Responsibilities: Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. County-wide Employee Responsibilities: All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression. Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 12 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $25,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan. In addition, Broward County offers a Consumer Driven Health plan (CDH), Pharmacy coverage, Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. . 01 Do you possess six (6) months of data entry, customer service and office support experience? Yes No 02 How many years of experience do you possess in data entry, customer service and office support? Less than 6 months 6 months to 1 year 2 to 4 years 5 to 7 years More than 7 years 03 What is your highest level of education? High School or Equivalent Vocational School Associate's Degree Bachelor's Degree Master's Degree Doctoral Degree None of the above 04 Describe in detail any recent experience where you have handled cash transactions or official documents/records as a function of your employment. (This information must be verifiable on your application or resume). 05 How much experience, if any, do you possess using a l0-key calculator in your previous employment? 06 How fast can you type accurately? Select from choices below. 40 words per minute or less 41 to 59 words per minute 60 words per minute or more 07 Please select your level of proficiency with Microsoft Word? Beginner Intermediate Advanced Expert No experience 08 Please select your level of proficiency with Microsoft Outlook? Beginner Intermediate Advanced Expert No experience 09 This position requires customer service and interpersonal communication skills, describe how you have used these skills to handle conflict or provide good customer service in the past. 10 Why do you believe that you are the most qualified candidate for this position? What specific skills will you bring to this position that others may not? Required Question Agency Broward County Address 115 S. Andrews Ave. Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000