VP of Marketing and Communications Salary $88,816.42 - $141,750.95 Annually Location Ft. Lauderdale, FL Job Type Full Time Department Greater Fort Lauderdale Convention & Visitors Bureau Job Number 1404272 Closing 1/16/2019 5:00 PM Eastern REQUIREMENTS AND PREFERENCES The Broward County Board of County Commissioners is seeking qualified candidates for the position of VP of Marketing and Communications for the Greater Ft. Lauderdale Convention and Visitors Bureau: General Description Broward County's Greater Fort Lauderdale Convention & Visitors Bureau is seeking an experience marketing leader to advance GFLCVB's mission through strategic advertising, branding campaigns, public relations, and targeted destination marketing. This highly visible position requires the ideal candidate to possess a high degree of motivation, professionalism, integrity, and excellent communication skills. The Vice President of Marketing is responsible for working with executive management to develop a strategic plan. This position will implement an annual marketing and communications plan that executes on the strategic plan and generates visitation to Broward County. Ability to work cooperatively with other team members is key to the success of this position; it will work closely with the leadership of the GFLCVB to develop marketing that induces visitation and spending through group sales, tourism sales, leisure, and niche markets. This position is also responsible for a team of in-house marketing and communications staff focused on promoting the GFLCVB brand. Implementing effective deployment, achieving goals, and empowering staff through leadership and support are necessary abilities for the successful candidate. The effective candidate will have a history of a supportive, team-focused, self-starting attitude towards leadership. The GFLCVB utilizes marketing, public relations, promotional item fulfillment, and other agencies to plan, develop, and place advertising. This position is responsible for the team that manages the productivity and oversight of these contracts. The successful candidate will have proven experience working successfully with outside agencies to produce effective campaigns that drive results. This position is key to involving community members in the GFLCVB mission. The VP of Marketing will be an integral part of Marketing Advisory Council meetings to solicit feedback and direction. The successful candidate will have a history of building and maintaining relationships with hoteliers, attractions, dining, retail, and community leaders. Management functions in this position including managing a team, participating in the development of the department's annual budget, strategic and annual plans, planning and communicating purchases and other administrative needs in advance, and communicating the department's successes and opportunities regularly with the appropriate management. Destination marketing is a dynamic function; the appropriate candidate will be willing and able to adapt to and implement changes to the marketing efforts of the GFLCVB. The purpose of this class within the organization is to oversee and manage all aspects of convention, group and/or leisure sales efforts, including personnel, initiatives, and marketing efforts in one of the following areas: marketing/communications, tourism sales, multicultural tourism, sports development, LGBT tourism, or film/music/entertainment. This class works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports. Minimum Education and Experience Requirements: Requires a Bachelor's degree from an accredited college or university with major coursework in business, marketing, hotel, restaurant and tourism or closely related field. Requires six (6) years in hotel/tourism marketing or closely related experience. Special Certifications and Licenses Required: None. Preferences: Extensive experience in tourism marketing. Certified Destination Management Executive DUTIES AND RESPONSIBILITIES The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Supervises the daily operation of the department including all sales, service and support personnel. Develops and coordinates long and short term, group and/or leisure sales and marketing strategies for all territories; designs and prepares annual group and/or leisure sales marketing plan and department budget. Provides senior leadership in bid formulation, preparation, presentation and execution for major destination citywide groups, events and festivals. Manages major departmental goals; makes business decisions regarding sales territory assignment, penetration and focused deployment and performance goals. Designs and coordinates travel and promotional activities plan using responsible financial practices ensuring achievement of room night goals through participation at sales missions, destination previews, tradeshows and events. Maintains effective relationships with local and non-local industry hotel and business leaders and industry-wide organizations promoting Greater Fort Lauderdale as a meetings destination and as a meeting industry advocate; provides direction for ideal market channel strategies and messaging for advertising, marketing and public relations efforts in alignment with domestic and international sales activity plans. Represents the destination at regional, national and international level at industry and client events; provides input to the communications team, public relations, advertising agency and media buyer regarding conventions and meetings trends, needs and messaging. Conceptualizes and coordinates client destination preview trips with local businesses and hotels, and specialty branded client events in conjunction with industry events or tradeshows. Directs research for marketing plan, reporting data for industry and performance, and compilation and distribution to industry and key stakeholders. Conducts interviews with meetings and conventions trade and general press regarding Broward convention, group and/or leisure sales business. Use knowledge and understanding of convention and event client services needs/trends to oversee and manage all aspects of convention, group and/or leisure sales efforts, personnel, agency initiatives, and marketing efforts. Performs related work as assigned. WORK ENVIRONMENT Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None. SPECIAL INFORMATION Americans with Disabilities Act (ADA) Compliance: Broward County is an Equal Opportunity Employer. The ADA requires Broward County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Emergency Management Responsibilities: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. County-wide Employee Responsibilities: All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression. Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 12 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $25,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan. In addition, Broward County offers a Consumer Driven Health plan (CDH), Pharmacy coverage, Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. . 01 Do you possess a Bachelor's degree from an accredited college or university with major coursework in business, marketing, hotel, restaurant and tourism or closely related field? Yes No 02 Do you possess at least six (6) years or more in hotel/tourism marketing or closely related experience? Yes No 03 If you answered yes on question #2, please describe in detail, your 6 years or more of experience with hotels/ tourism marketing. 04 Describe your experience relative to the development of brand architecture and what role it should this play in a CVB's overall marketing strategy? 05 Provide an example of a successful program you have developed for specific niche market segments. 06 Provide an example of a time you managed an RFP process for solicitation of an ad agency, social and/or PR firm. Describe the steps you took from beginning to end. 07 Describe in detail your experience in tourism marketing. If no experience, state NONE. 08 Describe a time when you developed analytical dashboards which monitor key performance indicators for an organization? 09 Provide examples of the type of performance indicators you have monitored. 10 Describe your experience managing volunteers and external stakeholders. 11 Describe the actions you take to stay current with the latest marketing and communication trends? 12 Describe your experience with Customer Relationship Management and Content Management Systems. 13 Provide an example of a time you were involved with a crisis management situation and the actions you took. 14 Describe your experience in video and photo editing including software application you used. Required Question Agency Broward County Address 115 S. Andrews Ave. Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000