Description & Requirements

The Business Analyst intern will work closely with Health Operations Support and Stabilization (HOSS) colleagues and collaborate with data and operational professionals to draft requirements, complete product management tasks such as tracking action logs, risk registers, and timelines, and monitor key performance indicators (KPIs) to determine business initiatives’ success. The position also analyzes process performance using existing reporting capabilities in order to detect process performance problems and define improvements.

Essential Duties and Responsibilities:
- Provide data analysis support to project and operations management.
- Perform routine administrative functions.
- Assist in special projects across various operational departments.
- Work on assignments that are moderately difficult and escalate issues to management.
- Assist with ad-hoc reporting.

The Business Analyst Intern is responsible for assisting in the development of all formal process documentation which includes process models, business requirements traceability matrixes, and use case documentation. The position facilitates discussion among process stakeholders in order to elicit, analyze, communicate and validate requirements, process design, and business intelligence needs. Preference for Junior, Senior and current graduate students for this remote US internship.

- Perform impact assessments on process design, business requirements, and key process performance metrics that may result from proposed changes in policy or operational need.

- Evaluates the impact of systems and operation workflow changes to production reports and associated data analyses.

- Identify key measures and indicators of process performance used in process - centric reporting, how they will be presented to process stakeholders, and the actions needed to improve or correct performance.

- Understand and interpret reports and data and applies appropriate analytical technique and derives meaning and insight from resulting measurement.

- Establish effective and efficient formal and informal dialogue with systems analysts and subject matter experts to facilitate the understanding, clarification, and implementation of requirements and reporting needs in an agile development environment.

- Determine how a process should work and how changes in conditions, operations, systems, and other factors will affect outcomes.

- Oversee the transformation of policy and operational needs into structured business requirements.

- Ensure all required process documentation is accurate, correctly detailed, and kept up-to-date and organized in the appropriate repository.

- Analyze data and other information in order to conceptualize and define process problems and/or improvement opportunities.

- Define data requirements then gather and validate information, applying judgment and statistical tests

- Write and make presentations to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience

- Provide guidance, background information, and assistance to management and other staff on the interpretation and effective use of process models and other analysis artifacts.

Minimum Requirements

- Currently enrolled in an accredited college or university and pursuing a college degree in a related field.
- Must have completed a minimum of 2 years of coursework.
- Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel.
- Demonstrated ability to juggle multiple priorities with superior attention to detail.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Strong interpersonal communication, teamwork, and customer service skills.

The Business Analyst is responsible for assisting in the development of all formal process documentation which includes process models, business requirements traceability matrixes, and use case documentation. The position facilitates discussion among process stakeholders in order to elicit, analyze, communicate and validate requirements, process design, and business intelligence needs.

- Perform impact assessments on process design, business requirements, and key process performance metrics that may result from proposed changes in policy or operational need.

- Evaluates the impact of systems and operation workflow changes to production reports and associated data analyses.

- Identify key measures and indicators of process performance used in process - centric reporting, how they will be presented to process stakeholders, and the actions needed to improve or correct performance.

- Understand and interpret reports and data and applies appropriate analytical technique and derives meaning and insight from resulting measurement.

- Establish effective and efficient formal and informal dialogue with systems analysts and subject matter experts to facilitate the understanding, clarification, and implementation of requirements and reporting needs in an agile development environment.

- Determine how a process should work and how changes in conditions, operations, systems, and other factors will affect outcomes.

- Oversee the transformation of policy and operational needs into structured business requirements.

- Ensure all required process documentation is accurate, correctly detailed, and kept up-to-date and organized in the appropriate repository.

- Analyze data and other information in order to conceptualize and define process problems and/or improvement opportunities.

- Define data requirements then gather and validate information, applying judgment and statistical tests

- Write and make presentations to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience

- Provide guidance, background information, and assistance to management and other staff on the interpretation and effective use of process models and other analysis artifacts.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$

20.00

Maximum Salary

$

25.00

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.