Description & Requirements

Maximus is currently seeking a detail‑oriented Business Analyst to support our Missouri Enrollment Broker (MO EB) program. This is an onsite position in the greater St. Louis, MO area. The Business Analyst is responsible for the analysis, documentation, and communication of business and technical requirements for system and operational enhancements. This role partners closely with state stakeholders, program staff, and technical teams to gather requirements, analyze processes and data, and translate business needs into clear, actionable specifications.
The Business Analyst will facilitate meetings, support testing activities, and help identify risks, gaps, and opportunities for improvement. The ideal candidate is a strong communicator and problem‑solver with the ability to navigate complex systems, evaluate performance metrics, and ensure alignment with contractual, operational, and regulatory expectations.

This position is contingent upon contract award.

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- Competitive Compensation - Bonuses based on performance included!

- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- Tuition Reimbursement - Invest in your ongoing education and development.

- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- Professional Development Opportunities-Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.

- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.

- Extract, analyze, and report data to support program activity and assist in management decision making.

- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program’s service-level agreements,)

- Work closely with operations staff to define requirements, test criteria, and identify success factors.

Minimum Requirements

- Bachelor's degree in related field.
- 3-5 years of relevant professional experience.

- Experience using Excel and Smartsheet.

- Data visualization utilizing PowerBI and/or Tableau.

- Prior call center reporting experience.

- Must be willing and able to work onsite in greater St. Louis, MO.

Preferred Requirements

- Prior experience with Medicaid reporting.

- SQL skills.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$

60,000.00

Maximum Salary

$

75,000.00

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.