Job Description

 Cetechs is a premier government contracting company currently in search of a customer service representative to provide services at the Stennis Space Center, Mississippi.

Address: 

OCHR Stennis

9110 Leonard Kimble Rd.

Stennis Space Center, MS  39522

Start: October 1, 2020

Monday through Friday between 6:00 AM and 6:00 PM (8-hour shift, exact time TBD)

JOB DUTIES:

• Direct phone calls to appropriate staff and location or take messages when required
• Answer personal inquiries relative to the activities of the office when the information required can be supplied from own knowledge of office activities or can be in office files or records
• Accomplish clerical, statistical, and data entry tasks in support of the administrative work of the office
• Use systems to create, delete and search files and records, store, or extract material from a variety of software packages
• Type a variety of narrative and tabular material into automated equipment utilizing the full range of keys, codes, proofing symbols, functions, and applications to develop products in final form
• Route requests for personal action (RPAs)
• Provide follow-up for a request for information to include Freedom of Information Act (FOIA)
• File documents appropriately for merit, Delegated Exam (DE), and Priority Placement Program (PPP) registration
• Print and prepare notice of results letters for approval and mailing

BASIC REQUIREMENTS:

• Basic to intermediate skills in Microsoft Office 2007 and above products to include but not limited to Word, Outlook, and Excel
• Basic to intermediate skills in Adobe Products to include but not limited to Acrobat Reader, LifeCycle Design, and Adobe Professional X
• Knowledge and/or ability to learn DoD/DoN software programs (ex. Automated Stopper and Referral System (ASARS), Defense Civilian Personnel Data System (DCPDS)) and general hardware
• Have good verbal and written communication skills
• Able to type a minimum of 40 words per minute (WPM)
• Knowledge and/or ability to learn the official Navy correspondence manual and official Navy protocol
• High School Graduate or equivalent

PHYSICAL REQUIREMENTS OR OTHER EXPERTISE REQUIRED

• Be able to lift and move 50-70 lbs., and operate a hand cart
• Be able to stand for long periods of time
• Have all appropriate licenses and ability to operate an automotive vehicle
• Have Secret Clearance eligibility verifiable through Joint Personnel Adjudication System (JPAS)
• Have good organizational abilities with attention to detail
• Have good customer service skills
• Be skilled in general office procedures to include but not limited to typing, filing, and faxing, sorting, and distributing mail, answering telephones (including a headset)

Company Description

Cetechs is a strategic workforce solutions firm headquartered in Mesa Arizona, with locations nationwide. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to providing the United States Government with exceptional personnel, providing quality patient care, engineering, and IT services to our active duty and retired military members, government employees, and their beneficiaries.