Community Services Officer Salary $55,644.00 - $67,632.00 Annually Location 300 L Street; Antioch, CA Job Type Full-time, Regular Department Police Department Job Number 25000 - 18/01 Max Number of Applicants 200 Closing 1/18/2019 5:00 PM Pacific Description PLEASE NOTE: 1. This position will remain open through 1/18/19 (5:00 p.m.) or when 200 applications have been received, whichever occurs first. This recruitment will close at any time without notice, so candidates are encourages to apply immediately. 2. Applicants will be required to take a written exam. The written exam is tentatively scheduled for 2/7/19. 3. The Oral Board Interviews are tentatively scheduled for 2/25/19 We reserve the right to modify this schedule. Under general supervision, performs a wide variety of specialized and technical non-sworn law enforcement duties in support of Police Department operations and services including in the areas of responding to assigned calls for service, writing reports, crime scene investigation, evidence collection and storage, vehicle abatement, operating the City's temporary holding facility including prisoner booking and transportation, sex/arson/narcotic/gang registration, and other areas as assigned; provides information and assistance to the general public and answers citizen inquiries; and performs a variety of other non-sworn law enforcement, clerical, and administrative functions in support of Police Department services and activities not requiring Peace Officer status. Examples of Duties Duties may include, but are not limited to, the following: 1. Perform a variety of specialized and technical non-sworn law enforcement duties in support of the Police Department including in the areas of responding to assigned calls for service, writing reports, crime scene investigation, evidence collection and storage, vehicle abatement, operating the City's temporary holding facility including prisoner booking and transportation, sex/arson/narcotic registration, and other areas as assigned. 2. Respond to non-emergency and/or cold calls for service in-lieu of a Police Officer; interview complainants; prepare necessary criminal and non-criminal police reports including non-injury accidents, grand/petty theft, ID theft, stolen/recovered vehicles, fraud, lost/stolen property, found property, vandalism/graffiti, and burglary reports; assist other agencies as required. 3. Operate the City's temporary holding facility; search and book prisoners; process prisoners for transport to the County jail or release; pick up and transport prisoners to and from various facilities including County jail, juvenile hall, state prison, and hospital; observe and watch inmates and prisoners at the County hospital; maintain updated status on subjects in custody; inspect the jail on a daily basis and ensure jail is maintained in a condition that meets State requirements. 4. Serve as Crime Scene Investigator; respond to major crimes including homicides, suspicious deaths, officer involved shootings, and other crime scenes as requested; identify, locate, document, collect, preserve, and package evidence at crime scenes; process evidence/vehicles towed to the Police Department; observe autopsies and collect evidence from victims; prepare report on collected and processed evidence; perform photography duties as requested. 5. Perform a variety of duties to enforce specific sections of the California Vehicle Codes regarding abandoned and stored vehicles on public streets; enforce City of Antioch municipal code regarding recreational vehicles; abate unlicensed, abandoned, or stored vehicles or recreational vehicles from the public roadways; cite unlicensed or unlawfully parked vehicles or recreational vehicles on the public roadway; retrieve messages from abandoned auto hotline; fingerprint vehicles that are recovered stolen; take photos of vehicles and RVs that meet certain criteria; prepare case reports for vehicles that are towed or stolen vehicles recovered. 6. Provide traffic control including at potentially hazardous situations, traffic accidents, crime scenes, fires, funerals, special events, and during power outages and weather related incidents. 7. Perform a variety of duties associated with the storage, maintenance, tracking, and control of Police property and evidence; collect all incoming evidence from temporary storage lockers and process property and evidence; compile all evidence to be entered into system; log all daily photos into specified drives and burn hard copy backup; log all evidence into system; compile evidence required to make lab runs and log out evidence for crime labs; deliver and pick up evidence at crime labs; compile and process all incoming District Attorney, defense, and private attorney requests; compile and process all incoming return to owner forms; return claimed property to citizens; maintain records from intake, through prosecution, to final disposition; purge all Police property and evidence according to state and local mandates; clean blood drying cabinets and evidence room and garages. 8. Assist on various cases; follow-up on runaway/missing adult cases; make phone calls; obtain DNA and dental records to send to state; confirm computer generated list of persons reported missing; follow-up on misdemeanor domestic reports including to pull related documents and research past incidents. 9. Provide information and assistance to the general public including to work at the front counter in the Police Department lobby; answer citizen inquiries, provide information, and respond to complaints and requests for services from other department staff, the general public, other law enforcement agencies, and other agencies; receive incident reports and police reports; assist citizens with miscellaneous form requests; perform ticket sign offs and vehicle releases. 10. Perform a variety of clerical and administrative functions in support of the Police Department services and activities; provide training to new personnel related to area of assignment; assist with special projects as assigned. 11. Register sex/arson/narcotic/gang registrants. 12. Fingerprint citizens for employment and licensing; perform livescan transmission. 13. Calibrate and maintain Preliminary Alcohol Screening Devices; send defective units out for repair as necessary. 14. Maintain various logs and records; gather information and prepare routine reports as assigned; enter, input, and retrieve a variety of information using a computer terminal. 15. Conduct background searches as required including those for massage therapists and card room dealers. 16. Appear in court to present evidence and testimony. 17. Order and maintain supplies related to area of assignment; stock assigned vehicle. 18. Perform related duties as required. Typical Qualifications KNOWLEDGE OF: - Basic law enforcement theory, principles, and practices and their application to a wide variety of services and programs. - Principles and techniques of traffic control. - Basic interviewing methods and principles. - Principles, practices, and safe work methods used in collecting, processing, logging, storing, and safeguarding evidence, property, and materials including hazardous materials. - Pertinent federal, state, and local laws, codes, and regulations and department rules, policies, and procedures. - Self defense principles and practices. - Safe work methods and safety regulations pertaining to the work including officer safety standards and safe driving principles and practices. - Modern office procedures, methods, and equipment including computers. - Computer applications such as word processing, spreadsheet, and database applications. - Automated law enforcement information systems and procedures. - Public and agency desk procedures and methods for providing services and information including those related to collecting, maintaining, and releasing information, files, and documents. - Law enforcement record keeping and records management principles, procedures, techniques, and equipment. - Research and report writing techniques. - Methods and techniques used in customer service and public relations. - Principles of business letter writing and basic report preparation. - English usage, spelling, grammar, and punctuation. - Geographic features and locations within the area served. - Standard broadcasting procedures of a police radio system. ABILITY TO: - Perform a variety of non-sworn law enforcement activities; exercise independent judgment and work with a minimum of supervision. - Learn methods and techniques related to basic police functions including those used in responding to assigned calls for service, writing reports, crime scene investigation, evidence collection and storage, vehicle abatement, prisoner booking and transportation, sex/arson/narcotic registrations, and related functions and programs. - Understand the organization, operation, and services of the City, the Police Department, and of outside agencies as necessary to assume assigned responsibilities. - Understand, interpret, and apply pertinent federal, state, and local codes, laws, and regulations including vehicle codes, penal codes, and municipal codes. - Understand, interpret, and apply general and specific administrative and departmental policies, procedures, and guidelines. - Prepare clear, concise, factual, and thorough reports and statements. - Prepare, maintain, file, and index a variety of reports, records, and other written materials. - Direct and control traffic during special events or other emergency situations. - Operate and use modern office equipment including a computer and various software packages. - Operate specialized automated law enforcement information and communication systems including public safety computer systems to access and maintain data. - Operate assigned vehicle in a safe manner. - Use and operate assigned tools and equipment including portable radio, camera, and evidence/fingerprint kit. - Exercise good judgment in maintaining critical and sensitive information, records, and reports. - Use sound judgment in following and applying appropriate laws, regulations, policies, and procedures. - Analyze situations and adopt a course of action. - Exercise tact and judgment in responding to inquiries and resolving complaints and problems. - Remain calm under emergency situations. - Deal tactfully and courteously with the public and law enforcement personnel. - Respond to requests and inquiries from the general public. - Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. - Organize and prioritize work assignments. - Understand and follow oral and written instructions. - Type and enter data accurately at a speed necessary for successful job performance. - Work varied hours including evenings, weekends, and holidays. - Demonstrate an awareness and appreciation of the cultural diversity of the community. - Communicate clearly and concisely, both orally and in writing. - Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES EDUCATION/TRAINING: Graduation from high school or equivalent. Additional specialized training in law enforcement, criminal justice, or a related field is desirable. EXPERIENCE: Two years of increasingly responsible clerical, code enforcement, or related experience that includes a high level of public contact. Prior law enforcement experience is desirable. LICENSE OR CERTIFICATE: Possession of an appropriate, valid California driver's license and a satisfactory driving record are a condition of hire. A satisfactory driving record is one absent of misdemeanor convictions or multiple infraction convictions. Loss of a driver's license and/or an unsatisfactory driving record may result in employee discipline, up to and including termination. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in an office and field setting; travel from site to site; exposure to inclement weather conditions; some exposure to fumes, airborne particles, and toxic or caustic chemicals; some exposure to moving mechanical parts; extensive public contact; the noise level in the work environment is usually moderate but may be very loud due to sirens, etc; may be required to work evenings, weekends and split shifts. Physical: Primary functions require sufficient physical ability and mobility to work in an office and field setting; to walk, stand, or sit for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; occasionally climb and balance; regularly push, pull, lift, and/or carry light to moderate weights; frequently lift and/or move moderate to heavy weights; occasionally lift and/or move heavy weights; operate law enforcement and general office equipment requiring repetitive hand movement and fine coordination; requires a sense of touch, finger dexterity, and gripping with hands and fingers; ability to operate a vehicle to travel to various locations; and to verbally communicate to exchange information. BENEFITS: HEALTH AND WELFARE - Cafeteria Plan is provided with a City contribution for the purchase of health, dental, vision, life insurance, and the employee assistance program. A cash payment option in lieu of benefits is available. LIFE INSURANCE RETIREMENT - California Public Employees' Retirement System (CalPERS): 2.7% @ 55 for classic members or 2.0% @ 62 for PEPRA members SOCIAL SECURITY - The City participates in the Medicare portion only HOLIDAYS - 14 days per year VACATION - 11 to 25 days per year depending upon length of service SICK LEAVE - Accrue 12 days per year DEFERRED COMPENSATION PLAN - City offers a 457 Plan MEDICAL-AFTER-RETIREMENT ACCOUNT (MARA) EDUCATIONAL INCENTIVE PLAN (Dispatcher and Lead Dispatcher only) $800 per year reimbursement for books, tuition and mileage Dispatchers 2.5%/month for Intermediate Post Certificate/AA Degree 5%/month for Advanced Post Certificate/BA/BS Degree Lead Dispatchers 2.5%/month for Intermediate Post Certificate/AA Degree 5%/month for Advanced Post Certificate/BA/BS Degree UNIFORM ALLOWANCE - $550/year (Increases $10/year for duration of agreement) BILINGUAL PAY - $100/month SHIFT DIFFERENTIAL - 2-1/2% for Swing and 5% for Graveyard 01 Do you have a high school diploma or equivalent? Yes No 02 Do you have specialized training in law enforcement, criminal justice, or a related field? Yes No 03 Do you have at least Two (2) years of increasingly responsible clerical, code enforcement, or related experience that includes a high level of public contact? Yes No 04 Prior work experience in law enforcement is highly desirable. Please select the box that applies to your years of experience in law enforcement: None Less than 1 year 1 - 2 Years 3 - 4 Years 5 or more years 05 As a Community Services Officer, you will be asked to work a variety of assignments such as: working at the front counter assisting the public, booking and transporting prisoners, processing and managing property and evidence, and registering sex/arson/drug offenders. Will you have a problem with working any of these assignments? Yes No 06 Community Services Officers are uniformed and work varied hours, including evenings, weekends, and holidays. Do you foresee any problems with working a schedule that will require you to work evenings, weekends, and holidays? Yes No Required Question Agency City of Antioch Address P. O. Box 5007 Antioch, California, 94531 Phone (925) 779-7020 Website