Job Description

As the Data Program Manager, you will report to the Chief Data Officer. You will help city departments integrate their various data streams into a centralized platform, define and develop approaches to managing data quality, and solicit feedback from the public. You will contribute to a strategic and evolving approach to the use of data in the city by helping to shape and define improvements that enable internal data sharing and publishing.

You will think strategically about how data standardization and data access can contribute to the City’s commitment to equitable and ethical service delivery and analytics. In collaboration with departments, you will identify data gaps that hinder equity analysis.  You will work closely with the Chief Data Officer to identify ways the data platform and wider DataSF services can help fill those gaps.

Removing barriers and making it easier for all people to access services or knowledge is a core part of any role at DataSF. Beyond any technical skill set or prior work history, accomplishing this ambitious task requires an empathetic understanding of the diverse array of experiences embodied in San Francisco. Your own life experience is a critical contribution to this effort.  DataSF is committed to building a team whose diversity reflects the residents we serve. 

This is an exciting position for someone eager to harness the power of data to improve transparency, citizen engagement, and government performance; someone who is excited by DataSF’s mission of empowering the use of data in decision making and service delivery.

SALARY RANGE: $124,358 - $156,442/year

KEY OBJECTIVES

The Data Program Manager has the following objectives:

You’ll manage, improve, and grow the data platform

• Manages the City’s data platform (https://data.sfgov.org) that serves as the central directory for the City’s open data
• Identifies process changes to expand and enable new internal data sharing features of the Socrata Connected Government Cloud (SCGC) platform
• Encourage further adoption and use by city departments by connecting existing features of the platform to user needs and communicating new features
• Works with staff to coordinate feature requests and bug reports to the data platform vendor
• Works with the team to revise and develop key metrics for the performance of the data program
• Develops documentation to empower self-service use of the data platform

You’ll coordinate and support data publishing, sharing, and use

• Acts as a project manager for all departmental contributions to the data platform
• Applies ethical lens to the appropriate use of data
• Surfaces data gaps in currently published datasets that hinder equity analysis and works to address
• Helps city data portal users capture full potential of their department’s data through training, user engagement, and developing analytical use patterns that can be replicated across the city
• Collaborates with rest of DataSF team to integrate data platform features with rest of DataSF analytics services to provide a cohesive suite of offerings to internal city staff
• Works with a variety of business and technical staff (subject matter experts, frontline staff, data engineers, analysts, etc.) in executing data sharing, integration and publishing on the platform
• Reviews data for quality and makes recommendations for improvement as needed
• Coordinates and follows up feedback from the public on published datasets

You’ll support and improve citywide data governance activities

• Provides assistance to departmental data coordinators in the execution of their role
• Assists in annual and ongoing updates to citywide inventories of data and data systems
• Assist CDO in developing city wide demographic and other data standards to help in equity analysis
• Solicits feedback on policies, processes and practices, proposes improvements to them and implements as needed
• Manages projects related to citywide data governance as needed

Furthermore, you’ll contribute to the roadmap of DataSF as we define projects and work that will advance and improve the use of data across the City and County of San Francisco.

Qualifications

WHAT WE ARE LOOKING FOR

DataSF encourages applications regardless of whether you think you meet 100% of these skills below.

Personal Skills

• Enjoys collaborative processes and developing shared understanding
• Ability to communicate with technical and non-technical audiences
• Investigative ability and intellectual curiosity
• Excellent oral and written communication skills
• Ability to learn and embrace new technologies
• Demonstrated ability working with diverse groups of stakeholders
• Comfort with risk and trying new things
• Ability to work independently and as part of a small team
• Commitment to equity and the use of data to meet the needs of all San Franciscans

Technical/Knowledge Skills

• 2+ years experience in related work
• Experience scoping, managing and executing projects
• Experience translating business needs into technical implementations, including mapping out business processes and data models
• Well-versed in the principles of data management
• Understanding of the principles of data modeling
• Familiarity with concepts of ETL/ELT
• Familiarity with open data platforms and/or data catalogs
• Experience working in Agile teams
• Working knowledge of Python and/or SQL

BONUS POINTS IF YOU HAVE

Technical/Knowledge Skills

• Experience in data manipulation and analysis
• Strong quantitative analysis skills
• Well-versed in the principles of open data and performance management
• Experience writing ETL code and/or authoring ETLs through a framework
• Experience working with a variety of databases, APIs, and formats to extract and transform data

MINIMUM QUALIFICATIONS

Education:

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:

Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

Additional Information

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

All your information will be kept confidential according to EEO guidelines.

Carol Isen - Human Resources Director