Job Description

This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.

POSITION DESCRIPTION

Under the general direction of the Learning and Organizational Development (L&OD) Manager, the Learning and Development Induction Manager will be responsible for managing the day-to-day functions in several areas of L&OD.

ESSENTIAL DUTIES AND FUNCTIONS

1. Managing induction training by acting as a liaison for hiring, representing the L&OD Manager in meetings with stakeholders, and managing classroom needs and resources for trainers and trainees.
2. Redesigning the Eligibility Worker Induction Training by evaluating the current de-centralized offerings and creating consistency across programs, including evaluation standards for trainees, coordinating and facilitating ESSS Integration Training by collaborating to develop and implement training plans, manage materials development and coordinate training roll-out.
3. Coordinating CalSAWS Training Rollout through meeting with CalSAWS project teams as well as internal HSA teams to plan and coordinate CalSAWS training for new and current staff.

Qualifications

1.       EDUCATION: Possession of a Baccalaureate Degree from an accredited college or university in Psychology, Human Resources, Public Administration, Business Administration, Management or a closely related field;

AND

2.       EXPERIENCE: Three (3) years of verifiable professional experience developing various types of selection procedures used to hire or promote employees, of which two (2) years must have included verifiable professional experience in the development, implementation, delivery, and/or evaluation of various training programs.

SUBSTITUTIONS:

Education Substitution: Additional qualifying work experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units. 

Experience Substitution: A Master’s Degree in Industrial/Organizational Psychology, Human Resources, Public Administration, Business Administration, Management or a closely related field may substitute for one (1) year of experience.

DESIRABLE QUALIFICATIONS:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. 

• Experience training public service eligibility programs (CalFresh, Medi-Cal, CalWORKS, and CAAP/ General Assistance)
• Experience training eligibility determination systems (CalWIN, CalHEERS, MEDS)
• Experience implementing change management processes at a large-scale
• Experience developing, delivering, and implementing solutions within strategic planning cycles
• Emotional intelligence and interpersonal skills
• Ability to tolerate ambiguity and be comfortable engaging in self-driven activities
• Strong work ethic, professional transparency, and sound business acumen

VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Applicants must meet the Minimum Qualification requirements by the final filing date unless otherwise noted.

Additional Information

SPECIFIC INFORMATION REGARDING THIS EXAMINATION PROCESS ARE LISTED BELOW.

• APPLICATION OPENING – November 18, 2021
• APPLICATION DEADLINE – December 3, 2021
• COMPENSATION: $55.55-$70.93 Hourly / $9,629.00-$12,294.00 Monthly / $115,544.00-$147,524.00 Yearly
• EXAMINATION PLAN for this recruitment consists of a Supervisory Test Battery (weight: 40% of candidate exam score) and a Supplemental Questionnaire Examination (weight: 60% of candidate exam score)
• ELIGIBLE LIST DURATION resulting from this examination process will be six (6) months.
• CERTIFICATION RULE for the eligible list resulting from this examination will be Rule of the List
• EXAM TYPE: Combined Promotive and Entrance
• LIST ID: PBT-0922-114581

ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO

• Information About The Hiring Process
• Position Based Testing Information
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

If you have any questions regarding this recruitment or application process, please contact the analyst, Ivy Yeung, by telephone at (415) 557-6205 or by email at ivy.yeung@sfgov.org. 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.