Salesforce Business Analyst - 1052
Job Description
The Office of the Assessor-Recorder is continuing to transition to Hyland-Onbase Technology as its Enterprise Content Management solution. The Salesforce Business Analyst will be trained by the Senior IS Business Analyst and others in the IT division to implement and support the back end of the system for this project. Back-end support involves the monitor, maintenance and update of a web server, a processing server and collaborate with our sister agency, the Office of the Treasurer and Tax Collector on the SQL database server. The Salesforce Business Analyst is expected to continue the effort to design simple workflow.
The Office of the Assessor-Recorder is also in the process of replacing the current assessor system, EzAccess, with a new Salesforce based system (aka SMART). The Salesforce Business Analyst will be trained by others in the department to implement and support the integration of the Hyland-Onbase system with Salesforce. In addition, the Salesforce Business Analyst will be responsible for many tasks in the SMART project including supporting data cleansing and integration, system monitoring, maintenance and updating a web server, a processing server and collaborating with several other City & County of San Francisco departments. This project has a 36-month anticipated duration.
Qualifications
Education: An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
Experience: One (1) year in the information systems field, including technical support, content management, administration of network applications or system analysis.
Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
CANDIDATES WITH A SALESFORCE ADMINISTRATOR CERTIFICATION ARE PREFERRED.
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Additional Information
Applications will be screened and evaluated for qualifying experience. Additional screening mechanisms may be implemented in order to determine candidate’s qualifications. Only qualified candidates whose experience best meets the needs of the position will be selected to continue on to additional steps in the selection process, which may include an interview. Applicants meeting the minimum qualifications are not guaranteed advancement. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).
APPLICATION DEADLINE: This job posting may close at any time, but not before Saturday, December 4, 2021.
APPOINTMENT TYPE: Permanent Exempt. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment is expected to be up to 24 months.
SALARY RANGE: $46.18-$58.09 Hourly / $8,004.00-$10,069.00 Monthly / $96,044.00-$120,822.00 Yearly
CONTACT: If you have any questions regarding this recruitment or application process, please contact the human resources analyst, Gerald Buss, by email at gerald.buss@sfgov.org.
IMPORTANT INFORMATION
IN LINE WITH THE OFFICIAL PUBLIC HEALTH ORDER TO SLOW THE SPREAD OF COVID-19, “SHELTER-IN-PLACE” HAS BEEN ISSUED FOR ALL SAN FRANCISCO RESIDENTS THAT IS EXPECTED TO BE IN EFFECT UNTIL FURTHER NOTICE. AS A RESULT, DEPARTMENT OF HUMAN RESOURCES (DHR)’S OFFICE (LOCATED AT 1 SOUTH VAN NESS AVENUE, 4TH FLOOR, SAN FRANCISCO, CA 94103) IS CURRENTLY CLOSED TO THE GENERAL PUBLIC. IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO EMAIL THE HUMAN RESOURCES ANALYST LISTED ON THIS ANNOUNCEMENT.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.
All your information will be kept confidential according to EEO guidelines.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
All your information will be kept confidential according to EEO guidelines.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.