Job Description

Under direction, the Community Development Specialist performs professional technical duties in the area of construction employment and training, which includes employer engagement-job development, trades skills assessment, project monitoring, program evaluation, and staff supervision as directed.

The Community Development Specialist position is challenging and often fast paced. Community Development Specialists must be team oriented, but able to work independently and be innovative. This position’s success is built on the ability to build strong working relationships with job seekers, Citybuild trainees, labor representatives, and construction contractors, with the primary goal of providing meaningful employment opportunities for community members and exceptional customer service for employers.  Community Development Specialists must understand all applicable local hiring policies and be able to effectively convey local hiring procedures one-on-one and in group settings.

The Community Development Specialist is charged with fulfilling the objectives and goals of CityBuild and the Office of Economic and Workforce Development. _The Community Development Specialist will need to have strong community relation skills and he/she will have to represent CityBuild at community meetings throughout the day and some evenings. _

RESPONSIBILITIES

This Community Development Specialist position will be responsible for balancing multiple tasks which include routinely following CityBuild’s Employment Network Services process, supporting the team in data management and reporting, and managing relationships with construction contractors and labor representatives.  The following are key responsibilities of this position:

ADMINISTRATIVE

• Provide ongoing support to CityBuild Academy. This includes assembling CityBuild quarterly flyer, brochures, scheduling JRT, client file reviews, electronic filing and distribution of certifications and participate in panel interviews.
• Provide ongoing support to the CityBuild Management Team by developing ad-hoc reports, preparation of PowerPoints presentations, tracking participants, flyers, etc.
• Administer and coordinate CityBuild Academy and CAPSA events, i.e. graduation, open house, job fairs, and CityBuild and OEWD events.
• Develop and maintain effective working relationships with community-based organizations to maximize employment opportunities for economically disadvantaged San Francisco residents.
• CityBuild Graduation
  • Manage creation of graduation collateral: email invitation, handout invitation, graduation program, graduation certification.
  • Work with Administrative team to order supplies for graduation
  • Coordinate signing of the graduation certificates with OEWD director, the Dean of City College of San Francisco and the Mayor of San Francisco.
• Attend regular job readiness trainings (JRT)
  • Coordinate scheduling liaison team members for JRTs and updating shared calendar
  • Provide informational presentations, monitor prospective trainees and client feedback
• Manage CityBuild email account. Distribute forms, emails, etc. to appropriate CityBuild team member.
• Train front desk staff on CityBuild’s team roles, processes, FAQs, etc.
• Provide CityBuild Liaison team members and front desk staff training and technical assistance on Tradesforce/CRM database
• Create certificate for graduates of other CityBuild for training programs i.e. Construction Sector Bridge, specialized construction trades training, Alice Griffith Training, Etc.
• Assist with program monitoring Citybuild’s portfolios as assigned.
• Provide ongoing administrative support for the Citybuild Academy Manager including scheduling of Job Readiness Trainings, inputting all CBA client information into database system/s.
• Provide the Employment Training Panel enrollment rosters, barrier reports and retention hours, present at the State of California’s Employment Training Panel on behalf of Citybuild bi-annual funding requests, create crew rosters and barrier reports for each CBA cycles, obtain employer CEAN# and participate in audit reviews.
• Prepare annual performance measure data and other data requests on an as needed basis.
• Prepare comprehensive written and quantitative program reports with recommendations to increase program efficiency.

LCP TRACKER – WORKFORCE MANAGER

• Provide support to team lead in developing and implementing database system
• Attend weekly meetings with LCP Tracker to provide input and feedback regarding the design of CRM database
• Train LCP Tracker on CityBuilds processes to LCP Tracker
• Coordinate data entry for clients, placements, OneStop check in’s and projects with team to prepare for data migration
• Once data has been provided, clean and organize data for the data migration into CRM database
• Test any and all updates LCP Tracker implements in CRM database
• Input client records to test CRM database
• Run tests on client and placement reports
• Provide detailed feedback on any and all errors in CRM database and reporting
• Work with LCP Tracker to help resolve issues found

DATA MANAGEMENT/REPORTING

• Administer data tracking and prepare high level comprehensive written and quantitative reports on CityBuild programs, client demographics, client job placements, and active projects to upper management, City Departments, Board of Supervisors, the Mayor’s Office and the public.
• Perform research, compile and analyze data to show current workforce trends and help implement findings to workforce sector academies
• Maintain a database of CityBuild client information, contractor information, construction projects, and job referrals and placements; and track CityBuild placements, demographics and referrals.
• Create and manage CityBuilds weekly ad hoc report for OneStop Access Point check ins
  • Tool used on a daily basis for CityBuild Liaisons to outreach and refer available clients to job opportunities

Qualifications

Applications will be screened for relevant qualifying experience and education.  Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Department will be invited to continue on in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement in the process.

DESIRABLE QUALIFICATIONS

Understanding and knowledge of:

• San Francisco’s workforce local hire policies and other governmental legislations to provide employment opportunities to economically disadvantaged San Francisco residents
• Federal, State and local laws and workforce programs as they apply to construction and professional services
• Principles and practices of community development programs and local governmental structure
• Various trades, tasks and skill requirements and entrance requirements
• Strong computer skills with database management

Abilities and skills to:

• Computer and office technology experience with comprehensive database management and ability to use cloud-based and Google and Microsoft office software
• Work effectively with a variety of stakeholders, including City department heads, union representatives, general contractors, community advocates and City staff
• Interpret Federal, State and local policies and incorporate relevant requirements into existing local workforce policies
• Analyze policy and perform statistical analysis to develop recommendations or to compile comprehensive reports
• Utilize effective written and verbal communication skills in preparing memoranda and narrative reports, making formal presentations and facilitating large and small groups.
• Maintain and manage project information to allow for immediate access and reference
• Manage time and workload appropriately

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

MINIMUM QUALIFICATIONS

1. Possession of a baccalaureate degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice or elections related work; OR
2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice or elections related work; OR
3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; OR 4.Possession of a Ph.D. or Juris Doctor degree from an accredited college or university. SUBSTITUTION: VERIFIABLE ADMINISTRATIVE/PROFESSIONAL EXPERIENCE INVOLVING COMMUNITY DEVELOPMENT, HOUSING AND/OR HOUSING DEVELOPMENT, WORKFORCE DEVELOPMENT, FINANCE, EDUCATION, SOCIAL WORK, CHILDREN/YOUTH WORK, CRIMINAL JUSTICE AND/OR ELECTIONS RELATED WORK MAY SUBSTITUTE FOR THE EDUCATIONAL REQUIREMENT IN MINIMUM QUALIFICATION #1 ON A YEAR-FOR-YEAR BASIS.

Applicants must meet the Minimum Qualification requirements by the final filing date unless otherwise noted.

VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

Additional Information

APPLICATION DEADLINE: FRIDAY, JULY 30, 2021 - 11:59 PM

Compensation

Conviction History

Benefits 

Equal Employment Opportunity 

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Carol Isen - Human Resources Director