Medical Records/Health Information Management Services Clerk (2110)
Job Description
Examples of essential duties of this position include but are not limited to:
The 2110 Medical Records Clerk also performs other related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS Experience: One (1) year of experience, within the last five (5) years, performing one of the following duties: abstraction of medical information, coding, release of medical information or working in any healthcare setting dealing with medical records
_Substitution: _ One (1) year of clerical experience AND completion of a comparable Community College course indicated below from a Health Information Technology Program approved by the American Health Information Management Association (AHIMA): Introduction to Health Information Technology, Organization of Health Data, Medical Terminology and Legal Aspects of Health Records, may be substituted for the required experience; OR
Possession of a valid Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification may be substituted for the required experience.
SELECTION PROCEDURES MINIMUM QUALIFICATION SUPPLEMENTAL QUESTIONNAIRE (WEIGHT: QUALIFYING): This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.
SUPPLEMENTAL QUESTIONNAIRE EXAMINATION: (WEIGHT = 100%): Qualified candidates will be sent a Supplemental Questionnaire (SQ) exam that must be completed by the set date. Candidates will be evaluated on their relative knowledge, skill and ability levels in job-related areas. A passing score must be achieved on the SQ in order to be placed/ranked on the Eligible List. Candidate responses on the Supplemental Questionnaire cannot be changed once submitted. Candidates will be placed in rank order according to their final score on the SQ. Supplemental Questionnaire will be evaluated in relations to the knowledge, skills and abilities required for this class which may include, but are not limited to: Knowledge of legal provisions governing medical record practices; daily workflow software applications; modern office methods and procedures; Ability and Skill to: analyze and abstract medical information; Understand and follow complex oral and written instructions; critical thinking; maintain complex medical records and prepare reports from such records, establish and maintain effective working relationships with physicians, other employees, patients and the general public. Requires sufficient skill in typing to complete work on a timely basis.
ELIGIBLE LIST: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible lists, shall not be made public unless required by law. However, an eligible list shall be made available to public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.
CERTIFICATION: The certification rule for the eligible list resulting from this examination will be Rule of Three Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. The department may administer additional position-specific selection procedures to make final hiring decisions.
VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here. Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Additional Information
HOW TO APPLY - Applications for City and County of San Francisco jobs are only accepted through an online process. Select the “I’M INTERESTED” button located at the top right of this page. Then, follow the directions on the screen.
APPLICANTS SHOULD RECEIVE A CONFIRMATION EMAIL in response to every announcement for which they file. After reading the email, retain it for your records. Failure to receive this email means that the online application was not submitted or received. It is applicants’ responsibility to ensure that their registered email address is accurate and kept up-to-date, and they must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, set up your email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).
All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A CITY AND COUNTY OF SAN FRANCISCO COMPLETED APPLICATION FOR THIS POSITION OR ANY POSITION.
In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end this job ad.
TERMS OF ANNOUNCEMENT AND APPEAL RIGHTS Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.
ELECTRONIC HEALTH RECORD (EHR) The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
STATEMENT ON EQUITY, DIVERSITY, AND INCLUSION: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.
MEDICAL EXAMINATION/DRUG TESTING: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.
NOTE ON ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions.
ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO:
If you have any questions regarding this recruitment or application process, please contact Diane Zhou at Diane.zhou@sfdph.org or (415)554-2913.
- Commitment to providing first-class care and service to all members of the DPH service population, with heightened sensitivity and awareness to racial, ethnic, and culturally diverse members of the DPH’s workforce and patient populations.
- Desire and commitment to lead and participate in antiracism, racial justice, and equity work that impacts quality of patient care, and improvements in employee experiences; along with the commitment and fortitude to push and drive change in these areas.
- Desire to work with, relate to, serve, and support a diverse workforce and patient population.
- Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, and sexuality.
All of your information will be kept confidential according to EEO guidelines
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.