Job Description

As COIT’s 1824 Technology Portfolio Manager, your goal is to help every San Francisco technology project succeed. Day to day, this means you will act as the central point of contact for every active technology project in the City. Projects range from technology infrastructure to department websites and everything in between. As such, a key part of your role will be to advise departments, build relationships, and connect project leads with needed resources.

Tools we need you to help develop include: a central repository of information on the City’s use of technology, project management best practices, performance dashboards, and training curriculums. Your perspective and expertise is critical to bring new perspective and direction to City government!  In particular, the Portfolio Manager will be responsible for helping the City and County of San Francisco adopt human-centered design practices in the planning and execution of major IT projects. This means helping departments identify accessibility and equity gaps in their current digital services. The Portfolio Manager will work with departments to identify gaps, develop prototypes, and generally introduce design thinking to their operations.

The Technology Portfolio Manager is an essential voice in redefining how the City leverages technology. People who are committed to demonstrating the transformative potential of government technology are encouraged to apply! ESSENTIAL FUNCTIONS

COIT is a small team where every member plays a critical role. The Technology Portfolio Manager is our expert on the City’s technology portfolio and performance.

Some of the ways the Portfolio Manager will help with COIT’s main operations include:

• Portfolio Management: You will help support department technology projects by providing advice, offering procurement guidance, or connecting to relevant resources. The Portfolio Manager is also responsible for tracking performance measures on every project to ensure public resources are being used efficiently and projects are on schedule and in-scope.
• Budget: The budget process is a key opportunity to shape and influence the direction of future technology projects. Every budget cycle, COIT receives more than 100 project requests. The Portfolio Manager will help review project requests, work with departments to refine projects, and provide funding recommendations to the Mayor.
• Strategic Planning: The Portfolio Manager supports strategic development by conducting surveys, interviewing stakeholders, and providing qualitative and quantitative analysis. Findings from extensive stakeholder outreach directly shape the direction of the City’s five-year technology plan.           
• Policy: The Portfolio Manager will also support technology policy development in the City through qualitative and quantitative analysis. COIT seeks to build an iterative policy development process that is based on evidence and in-depth analysis.

Qualifications

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university, and five (5) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B, and four (4) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
3. Possession of a baccalaureate degree from an accredited college or university, and six (6) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B, and five (5) years full-time-equivalent experience performing professional-level analytical work as described in Note A; SUBSTITUTION: Applicants may substitute up to two (2) years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units. Notes on Qualifying Experience and Education:

A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1824, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1823 is considered qualifying.

B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1824. DESIRABLE QUALIFICATIONS

The Technology Portfolio Manager will be in a citywide, visible, leadership position. A broad range of communications and analytical skills is required to succeed. Skills include:

• Technical: In support of the in-depth analysis, the Portfolio Manager should have a strong background in technology development methodologies and statistical practices. Demonstrated experience in both building and managing products is highly desired! The Portfolio Manager should have a strong familiarity with a wide variety of technologies and tools.
• Analysis: The Portfolio Manager should be able to provide excellent analysis on a broad range of topics. Frequently you will be faced with technologies or programs in which you have little previous knowledge or experience. The Portfolio Manager must be comfortable in building insights and retrieving evidence to support data-based decisions. Strong qualitative and quantitative analytical skills are important to succeed at this position, as is an attention to detail and a willingness to go into depth on a range of topics.
• Communications: COIT is a citywide role that regularly interacts with City leadership. The Portfolio Manager should have strong communication skills in building relationships and articulating goals to multiple audiences. The Portfolio Manager will regularly provide public presentations, organize meetings, and facilitate workshops with a broad range of stakeholders. The Portfolio Manager may also provide trainings to City staff.

IMPORTANT: Your application MUST include a resume.  To upload these item(s), please attach using the "additional attachments" function. VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456. NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

Additional Information

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

COMPENSATION:  $121,654 - $147,888 annually

APPLICANTS ARE ENCOURAGED TO APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME, BUT NOT BEFORE JUNE 24, 2022. LATE OR INCOMPLETE SUBMISSIONS WILL NOT BE CONSIDERED. MAILED, HAND DELIVERED OR FAXED DOCUMENTS/APPLICATIONS WILL NOT BE ACCEPTED. IN LINE WITH THE OFFICIAL PUBLIC HEALTH ORDER TO SLOW THE SPREAD OF COVID-19, “SHELTER-IN-PLACE” HAS BEEN ISSUED FOR ALL SAN FRANCISCO RESIDENTS THAT IS EXPECTED TO BE IN EFFECT UNTIL FURTHER NOTICE. AS A RESULT, DEPARTMENT OF HUMAN RESOURCES (DHR)’S OFFICE (LOCATED AT 1 SOUTH VAN NESS AVENUE, 4TH FLOOR, SAN FRANCISCO, CA 94103) IS CURRENTLY CLOSED TO THE GENERAL PUBLIC. IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO EMAIL THE HUMAN RESOURCES ANALYST LISTED ON THIS ANNOUNCEMENT. Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.