Job Description

Under general supervision, the Disaster Management Program Coordinator performs journey level disaster and emergency planning work in the areas of homeland security and emergency services Department wide. The Disaster Management Program Coordinator is responsible for planning, coordination, development and promotion of emergency service operations, plans, exercises and processes within a comprehensive emergency management program and responding to local disasters and emergencies. The Disaster Management Program Coordinator will plan for emergencies and respond, under all conditions, appropriately to emergencies and disasters by applying emergency management principles to the specific immediate situation; apply professional knowledge and ability to all situations of coordination, planning, and mitigation of hazards, and communicate risks to specific emergency management situations; interpret emergency management-related laws and their application to program or incident situations; develop and implement new and revised methods and procedures; establish and maintain cooperative working relationships with staff, local, State, and Federal officials, and representatives of other organizations; prepare complete and comprehensive reports and recommendations; communicate and write effectively; reason logically; analyze problems and situations accurately and take effective action.

ESSENTIAL DUTIES

1. Reviews, evaluates, and analyzes emergency and disaster plans, policies and procedures; assist individual divisions in the development and implementation emergency and disaster plans, policies and procedures; provides consultation and guidance for necessary changes or improvement.
2. Analyzes and provides consultation and guidance to department personnel in the development and implementation of emergency and disaster exercises/training for individual divisions. 
3. Researches and provides reference information related to technical studies in disaster and emergency planning and recovery services.
4. Prepares correspondence, reports, and planning studies; and supports creation of technical records and plans.
5. Maintains administrative records to document processes and provide information to staff and management.
6. Provides disaster and emergency planning and recovery information to representatives of government and public safety agencies.
7. Coordinates and presents Emergency Operations Center training for Department employees and emergency responders. 
8. Responds to local disasters and emergencies, performing duties as assigned during an emergency in which the Department of Emergency Management is involved, including working in the Emergency Operations Center during activations. 
9. Coordinates services at large events to ensure efficient and effective management of the Department’s response at planned events.
10. Lead, oversee, and coordinate assigned emergency services activities including a variety of mitigation, preparedness, response, and recovery programs and projects.
11. Serve as the DOC Coordinator in DOC activations. Facilitate DOC operations, including DOC unit support, action planning, situational awareness, resource management, use of the mutual aid system, use of various software applications (Teams, mass notification systems), damage assessment reporting, and coordination with outside agency representatives. Advise Department leadership during critical events, crises, and disasters.
12. Prepare and implement the Department's internal disaster readiness programs, including the Disaster Management Plan, Continuity of Operations, and Site Emergency Action Plans.
13. Oversee and manage the Department's disaster supplies cache. Monitor supplies, conduct inventories, develop acquisition and replacement schedules, produce reports, and specify and purchase supplies.
14. Participate on the Department's Emergency Planning and Hazard Mitigation Planning. Contribute to the development of the Emergency Operations Plan and the Multi-Hazard Mitigation Plan by providing input, writing plans, presenting agenda items, and chairing committees.
15. Host emergency management classes, including ICS (Incident Command System), NIMS, SEMS (Standardized Emergency Management System), and EOC operations.
16. Monitor program performance; recommend and implement modifications to systems and procedures.
17. Develop relations with outside organizations including local, state, and federal fire suppression organizations, the state Office of Emergency Services, Sheriff’s Department, Red Cross, school districts, and utility companies; maintain close working relationships to ensure rapid and coherent response in emergency situations.
18. Conduct presentations to the Policy Working Group, the public, employees, and emergency management groups, as necessary.
19. Maintain awareness of new developments in emergency management; incorporate new developments as appropriate into programs; attend local, state, and federal emergency management meetings and conferences to coordinate programs, represent the Department, and maintain knowledge and skills.
20. Perform related duties as required.

Qualifications

MINIMUM QUALIFICATIONS

EDUCATION/TRAINING: Possession of a baccalaureate degree from an accredited college or university; AND Completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b or ICS 100, IS 200.b or ICS 200, and IS 700/800. EXPERIENCE: Two (2) years of experience in emergency/disaster planning and management or a closely related field.

SUBSTITUTION: Possession of a baccalaureate degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for one (1) year of the required experience.

Possession of a master’s degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for the two (2) years of required experience.

Additional experience in emergency/disaster planning and management, as described above, may substitute for the required degree on a year- for-year basis.  Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

LICENSE: Possession and maintenance of a valid California driver’s license.

DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

Additional training in disaster management such as (or closely related to):  

• IS-100.C Introduction to the Incident Command System
• ICS 100.HC Introduction to the Incident Command System for Healthcare/Hospitals
• IS-120.C An Introduction to Exercises
• IS-130.A How to be an Exercise Evaluator
• IS-200.HCA Applying ICS to Healthcare Organizations
• IS-235.C Emergency Planning
• IS-70 NIMS Public Information System
• IS-703.B National Incident Management System Resource Management
• G557 Rapid Needs Assessment
• MGT 314 Enhanced Incident Management/Unified Command for All Hazards

VERIFICATION OF EDUCATION AND EXPERIENCE: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: Information About the Hiring Process | Department of Human Resources (sfdhr.org)

NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

DATE OPENED: January 21, 2022 FILING DEADLINE: File Immediately. This announcement may close at any time after 5:00 pm on February 3, 2022. SALARY RANGE: $92,170 - $112,034/year

STEPS TO APPLY:

1. Carefully review the information presented in this job announcement.   
2. COMPLETE THE REQUIRED MINIMUM QUALIFICATIONS SUPPLEMENTAL QUESTIONNAIRE: HTTPS://WWW.SURVEYMONKEY.COM/R/KKZRT3P. Only applications with a submitted Minimum Qualifications Supplemental Questionnaire will be reviewed to evaluate if the applicant possesses the required minimum qualifications.  
3. Complete your application with as much detail as possible in the experience section. Please be sure to include all relevant training and experience in your application. It is essential that you provide complete information. A resume will not substitute for a completed application. If you write "see resume" on your application, your application may be rejected.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

EXAM PLAN:

MINIMUM QUALIFICATIONS SUPPLEMENTAL QUESTIONNAIRE (WEIGHT: QUALIFYING):  Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Supplemental Questionnaire is designed to obtain specific information regarding an applicant's education and experience in relation to the minimum qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

SUPPLEMENTAL QUESTIONNAIRE (WEIGHT: 100%):  Candidates who meet the Minimum Qualifications for this position will be emailed a Supplemental Questionnaire. Qualifying candidates will be required to respond to the essay type questions on the Supplemental Questionnaire in the time frame indicated, and submit their answers as directed. The Supplemental Questionnaire is designed to measure knowledge, skills and/or abilities in job related areas which may include but not be limited to: knowledge of principles, practices, purposes, scopes and techniques of various phases of disaster planning and plan writing; knowledge of statistical and research methods and the sources of information and data related to disaster planning; ability to collect, analyze and interpret data pertaining to emergency planning; ability to speak and write clearly, concisely and effectively to communicate work related information; ability to prepare technical reports, records and other documents related to emergency planning/management; ability to deal tactfully and effectively with government officials, professional and technical persons and employees; ability to use a computer to research, extract and process information and prepare correspondence, written reports, and other documents.

CERTIFICATION RULE:  The certification rule for the eligible list resulting from this examination will be RULE OF THREE SCORES PENDING APPROVAL ON EXPANSION OF CERTIFICATION RULE. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

ELIGIBLE LIST/SCORE REPORT A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 12 MONTHS, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. 

TERMS OF ANNOUNCEMENT:

This is a Position Based Test conducted in accordance with Civil Service Rule 111A. Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected and, if so, an amended note will be posted on this official job announcement.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Examinations
• Right to Work
• Copies of Application Documents
• Diversity Statement

CONTACT: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Eugenia Paw at eugenia.paw@sfgov.org.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.