Cloud Center of Excellence Manager - Department of Technology (0933)
Job Description
POSITION DESCRIPTION:
The Cloud Center of Excellence (CCoE) Manager for the Department of Technology (DT) is responsible for the business and strategic direction of the technology and resources for DT’s cloud services business. This role is expected to deliver comprehensive IT and cloud services expertise to city departments and collaborate cross organizationally with existing DT business units to deliver excellent service.
This position works directly and interacts with senior leadership and customers to develop strategic plans, work programs, and service level agreements to build and deliver scalable cloud services and solutions. Most importantly the CCoE Manager consults, assists and migrates existing city business applications and databases to the city cloud environments and is the primary advocate and leader for city cloud services. The work includes proactive communication, project management, project prioritization, employee management, cost accounting for cloud services, support service for technology requests/troubleshooting, portfolio management, and cloud vendor management/business operations.
ESSENTIAL DUTIES:
The CCoE Manager’s essential duties will include but not be limited to:
Strategy and Management
IT Performance and Service
Financial Management
Supervision
Perform related duties as assigned.
JOB TYPE:
The Permanent Exempt - Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.
NATURE OF WORK:
Incumbent must be willing to work a 40-hour week as determined by the department. Twenty-four hour on-call support and occasional weekend work is required.
WORK LOCATION:
Incumbent will conduct the majority of work at the Department of Technology, One South Van Ness Avenue, 2nd Floor. However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary. This position is not supporting 100% working remotely that employee needs to work two days in the office every two weeks. Also, employee for this position will need to live in the Bay Area.
Qualifications
MINIMUM QUALIFICATIONS:
SUBSTITUTION:
Additional experience as described above may be substituted for the required degree on a year-for-year basis. One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science, engineering, business administration, or closely related field from an accredited college or university.
DESIRED QUALIFICATIONS:
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
NOTE:
1) SECURITY CLEARANCES & BACKGROUND INVESTIGATIONS: Criminal Justice Information Services (CJIS) Security Clearance may be required. Positions in this classification may require that successful candidates who become eligible for appointment may be required to go through a background investigation to determine the candidate's suitability for employment in this classification. Factors considered in the investigation may include employment history, use of illegal/controlled substances. Reasons for rejection based on this investigation may include, but not limited to applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors. Failure to obtain and maintain security clearance may be basis for termination.
VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.
NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Additional Information
COMPENSATION: $163,800 - $209,118 (ANNUALLY) / $78.7500 - $100.5375 (HOURLY)
HOW TO APPLY:
You may contact Carol Wong via email at carol.x.wong@sfgov.org with questions regarding this opportunity.
Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted. RIGHT TO WORK:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.