Job Description

The Human Resources Services at the San Francisco Public Utilities Commission is offering Internship opportunities in the area of People Science & Strategy.

WE ARE LOOKING FOR ASSOCIATES WHO:

• Are highly organized, with great attention to detail while always keeping the larger picture in mind
• Are familiar with research concepts and methodologies in business settings
• Think critically through their work and continuously strive to gain deeper understanding
• Embrace learning and maximizing technology
• Are self-motivated and able to work both independently and collaboratively
• Associates in this position will develop professional competence as a journey-level analyst while working under the guidance and supervision of PSS staff. Initially, the Associate will perform routine tasks under close supervision, and will eventually work with increased independence as professional competence is demonstrated.

AS A PEOPLE SCIENCE & STRATEGY ASSOCIATE, YOU WILL:

• Assist and participate in various organizational research, data analysis, talent management consulting, or other initiatives. The tasks you will take on often involve project planning and change management to ensure success of our initiatives. Example duties may include:
• Research and analysis to support the identification of critical competencies required for successful performance in jobs and teams across the SFPUC
• Research regarding best practices and trends in employee engagement and talent management
• Development of survey instruments and interview questions to gather data from individuals and groups of subject matter experts
• Interpretation of survey results or conducting follow up analyses, particularly in the areas of diversity, equity, inclusion, and belonging
• Preparation of reports, presentations, and technical documents to ensure transparency of the project work
• Planning and creation of content, resources, and communications regarding our various initiatives
• Implementation of new software or platforms aimed at improving employee engagement, performance management, or other talent management practices
• Other key initiatives associated with workforce planning and talent management
• The nature of this work will provide interns with direct experience in applied Industrial-Organizational Psychology, strategic human resource management, communications, change management, and survey design and data analysis.

DURATION OF THE POSITION:

The duration of this internship is 6 months to 1 year, with an opportunity to extend the duration of the position based on exemplary performance.

Qualifications

If you are interested in a job like this, we are looking for people that have the following:

EDUCATION:

• Graduated from, or currently enrolled in, a graduate program (MASTER’S DEGREE OR HIGHER) from an accredited college or university.

PLEASE ATTACH COLLEGE TRANSCRIPT OR COLLEGE DIPLOMA WITH YOUR APPLICATION.

DESIRABLE QUALIFICATIONS:

• Graduate program/degree in Industrial-Organizational Psychology, or other closely related field (e.g., Industrial Psychology, Organizational Behavior, Applied Social Psychology, Behavioral Psychology).
• Experience or training in the following areas of work:

          o    Job Analysis / Competency Modeling           o    Workforce Planning / Talent Management           o    Survey Design / Data Analysis (quantitative or qualitative)           o    Organizational Research (e.g., literature reviews, reports, recommendations)           o    Visual Design (e.g., data visualization, presentations, branding/marketing)           o    Technology (e.g., SharePoint development, Excel, SPSS)           o    Consulting

IN A COVER LETTER, DESCRIBE YOUR EXPERIENCE, TRAINING, AND/OR INTEREST IN TWO OR MORE AREAS OF WORK ABOVE. PLEASE NOTE THAT YOU MUST SUBMIT A COVER LETTER TO BE CONSIDERED FOR THIS POSITION.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. 

VERIFICATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Verification of required work experience typically must be on the employer’s letterhead and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative. 

Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license, and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.

Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

Additional Information

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that are expected to be in effect until further notice. As a result, the Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

SPECIFIC INFORMATION REGARDING THIS RECRUITMENT PROCESS ARE LISTED BELOW:

• APPLICATION OPENING: Friday, November 19 , 2021
• APPLICATION DEADLINE: Continuous
• COMPENSATION RANGE: $ 29.00 per hour
• APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

EXAM ANALYST INFORMATION: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Brandon Bradley at BBRADLEY@SFWATER.ORG.

BB/TEX-9910-904447/01130702

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.