Job Description

CAMP OFFICE MANAGER:  The broad duties of the Camp Office Manager are to assist the Camp Mather Manager in providing a safe, clean, well-functioning camp for the enjoyment of the 500 weekly guests, on-site concessionaires, 70+ staff, and day-use visitors. The Office Manager has specific duties as well as additional duties as assigned by the Camp Mather Manager. The Camp Office will be the “Go To” place in case of emergencies.  Under supervision of the Camp Mather Manager, the Office Manager:

• Coordinates all the Mather camper reservations (including checkin and checkout) and on-site payments through ActiveNet (our registration system); resolves issues with the Camp Mather desk in San Francisco; conducts and reconciles all banking deposits and accounts for the Camp Accounts and weekly bank deposits in Groveland.
• Ensures all accommodations and the overall camp areas are cleaned and presentable for the weekly turnover of camp on Saturday for the Sunday afternoon check-in of campers.
• Manages all accounting systems including timesheets and payroll for all the 70 camp employees; inputs all data into the City’s emerge system; reconciles all overtime and payroll issues with RPD Payroll.
• Manages the front office operations and supervises assigned staff; maintains and coordinates all the employees’ schedules during the entire Camp season; coordinates housing details based on Camp policies; performs all purchasing and work orders input/tracking; investigates various complaints and outstanding issues during the Camp season; ensures that all office and camp operations priorities are met; maintains records and develops reports concerning new or ongoing programs and program effectiveness; prepares statistical reports as required.
• Conducts informational meetings with staff, and volunteers concerning policies, procedures, rules, regulations, safety awareness, and emergency protocols related to their specific assigned activities and overall responsibilities at Camp Mather. Trains and supervises Camp Office Staff; health and safety, supplies, emergency response, and customer service.
• Develops and conducts surveys of the guests regarding recreation programs and facility use and customer service; compiles data, creates a report, and recommends new programs/protocols or revisions to existing programs/protocols based on survey results.
• Is a member of Camp Senior Staff; acts as the staff coordinator and on-site facilitator for emergencies, complaints, other incidences, health/safety issues, etc.
• Performs daily and weekly reconciliations. 
• Procurement of goods and services.
• Performs other related duties as assigned.

CAMP PROGRAM MANAGER: Under supervision of the Camp Mather Manager, the Camp Program Manager:

• Coordinates, oversees, and provides staff supervision of recreation activities, events, services, and operations of the Camp Mather Recreation Program . Responsibilities include development, implementation, problem solving, evaluation, and public relations.
• Recommends and assists in the implementation of goals and objectives; establishes schedules and methods of providing assigned recreation program services; supervises designated staff and implements policies and procedures.
• Monitors program and staff performance; recommends and implements modifications to programs and procedures.
• Promotes programs and activities. Creates activity schedules for guests.
• Maintains records, reports, and documentation concerning new or ongoing programs. Records and inspects recreation equipment inventory. Recommends need for supplies and purchase of recreation equipment.
• Conducts informational meetings with staff, volunteers, policies, procedures, rules and regulations, safety concerns, and other relevant topics for subordinate staff.
• Work with the Camp Mather Manager and Assistant Manager to plan and provide recreation experiences for camp guests and staff.
• Responsible for operating the Camp Mather Ropes Course.
• Interacts with subordinate staff that work at the challenge course and other staff at Camp Mather including Camp Assistants, Recreation Leaders, and Lifeguards.
• Procurement of goods and services.
• Performs other duties as assigned.

POLICIES AND EXPECTATIONS OF STAFF Employees are expected to follow the policies as described in the 2022 Camp Mather Pre-Hire Policies. Failure to follow these policies may result in termination. WORK CONDITIONS AT CAMP MATHER Housing and Meals: During employment, FREE meals and housing is provided to camp employees. Camp staff live in shared housing with other camp staff.

Nature of Work: Includes working both indoors and outdoors, exposure to sun and high temperatures, and will regularly encounter insects.

Work Schedule: Work schedule to be determined. Shifts includes weekends and evenings. Overtime may be required.

Work Location: Camp Mather is located in the High Sierra near Yosemite National Park about 3 hours east of San Francisco.

Transportation: Camp Mather employees  are responsible for securing their own transportation to and from Camp Mather. Parking is available for personal vehicles. Public transportation and Rideshare Apps (Uber/Lyft) is limited and is not a reliable source because of our remote location.

TENTATIVE SCHEDULE MARCH 19, 2022: Tentative start work date - training in San Francisco

MAY 14 - 22, 2022: Arrival at camp.  Saturday, Sunday and Monday are mandatory workdays - the two off days will be scheduled during the remainder of the week.

SEPTEMBER 16, 2022: Conclusion of camp assignment

Qualifications

EDUCATION: Possession of a Baccalaureate degree from an accredited college or university AND EXPERIENCE: 4000 hours of experience leading recreational activities, performing recreational support services, and/or facility monitoring (experience as a security guard is not qualifying as facility monitoring).

LICENSE AND CERTIFICATION: Valid California Driver's License (which will be entered into the DMV Pull Notice Program) 

SUBSTITUTION: Additional experience as described above may be substituted for the required degree on a year for year basis. Thirty (30) semester units or forty-five (45) quarter units equal to 2000 hours. Possession of a Baccalaureate degree from an accredited college or university with major course work in Recreation, Recreation Administration, Business Management, Physical Education/Kinesiology, Performing Arts, or Visual Arts may substitute for 2000 hours of experience as described above.

DESIRABLE QUALIFICATIONS:

• Camp experience in a management capacity
• Rock climbing and/or challenge course experience
• Excellent customer service skills
• Ability to perform a variety of physical tasks
• First Aid/CPR/AED certified
• Serve Safe Certified (If not Serve Safe certified, a Food Handler’s Card must be obtained);
• Knowledge of Active Net or other similar recreation programming/registration on-line system
• Proficient in Microsoft Office applications such as Outlook, Word, & Excel
• Experience operating 2-way radios
• Inventory management experience
• Ability to work within a budget

VERIFICATION OF EDUCATION AND EXPERIENCE: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: Information About the Hiring Process | Department of Human Resources (sfdhr.org)

NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

CONTACT: For questions about this announcement, please contact Eugenia Paw at eugenia.paw@sfgov.org.  

COMPENSATION: $31.24/hour + Room and Board (effective 1/8/2022) DATE OPENED: 12/16/2021 FILING DEADLINE: File Immediately. This announcement may close at any time after 5:00 pm on 12/30/2021.

APPOINTMENT TYPE: This position is a temporary exempt, as-needed appointment. This position is seasonal and will not result in an eligible list for a permanent civil service position. Employees serve at the will of the Appointing Officer.

STEPS TO APPLY:

1. Carefully review the information presented in this job announcement and the 2022 Camp Mather Pre-Hire Polices document: https://drive.google.com/file/d/1_NebmCmCrNZh_68BG7ypYUbLbSk5gsfQ/view?usp=sharing.
2. Complete the required supplemental questionnaire: https://www.surveymonkey.com/r/FCTB3B6. Only applications with a submitted supplemental questionnaire will be reviewed for consideration in the department's selection process.
3. Complete your application with as much detail as possible in the experience section. Please be sure to include all relevant training and experience in your application. It is essential that you provide complete information. A resume will not substitute for a completed application. If you write "see resume" on your application, your application may be rejected.

SELECTION PROCESS: The selection process will include evaluation of applications in relation to the minimum qualifications and response to the Supplemental Questionnaire. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

RACE AND SOCIAL EQUITY STATEMENT We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all.  With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.   We envision a department that proactively infuses racial and social equity in its internal operations.  With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.