Job Description

Under general direction the 3374 Outreach Coordinator for the Covid-19 Education and Outreach Project coordinates, manages and oversees the outreach/public information functions and addresses health disparities among San Francisco communities. Essential duties include but are not limited to:

• Address deep-rooted causes of hesitancy among San Francisco communities to seeking COVID-19 and other non-COVID-19 health resources,
• Link residents in neighborhoods and communities with health disparities to primary care, COVID-19 vaccines and testing, and non-COVID-19 health resources. 
• Build trust among San Francisco communities to ensure positive health outcomes
• Develop, implement, and measure outcome of strategies to help priority communities/neighborhoods achieve COVID-19 vaccination,  testing, and non-COVID-19 related health goals with focus on neighborhoods with health disparities 
• Collaborate with community-based organizations and stakeholders on a regular basis in priority neighborhoods to support and facilitate community outreach efforts with regards to COVID-19 vaccination, COVID-19 testing, and connection to other non-COVID-19 health-related resources. 
• Ensure coordination between the various community groups and convenings in priority communities 
• Participate in regular planning and update meetings held by the Department of Public Health Task Force and Equity & Neighborhoods Team, with regular reporting out of observations, issues, and needs in the assigned neighborhoods.  
• Participate in regular planning and update meetings to coordinate community-based efforts around vaccination and testing. 
• Provide staffing support for COVID-19 vaccination or COVID-19 testing events as needed. 
• Serve as the liaison between community-based organizations and the Equity & Neighborhoods team. 
• Designs, develops and implements training and orientation classes in a variety of areas including program procedures, applicable laws and departmental policies, techniques for dealing effectively with the public, use of educational and interpretive materials, and other areas specific to department and program mission and goals.
• Establishes and maintains contacts and relationships with schools, community and corporate groups, other City departments, community leaders, and representatives of outside agencies and the media; develops and organizes community and media events, public service announcements, press releases and other publications to promote and publicize department functions and programs.
• Organizes and implements service learning programs, educational workshops, events and presentations to local groups, schools and civic organizations; conducts tours for visiting professionals, the media and members of the public.
• Develops, produces and distributes newsletters, information flyers and other written material, including use of desktop publishing software, and is responsible for updating information on department/program website.
• Maintains schedules, timesheets, files and records for volunteers, including basic database management and development of statistical data; orders and maintains supplies, tools and equipment for program.
• Participates in fund development activities for program/department, such as organizing events, grant writing and development of partnerships with other organizations.

The 3374 Outreach Coordinator performs related duties as required.

Qualifications

MINIMUM QUALIFICATIONS - Applicants must meet minimum qualifications by the application filing deadline.

1. Possession of a baccalaureate degree from an accredited college or university; AND

2. One year (2000 hours) of experience supervising, coordinating or directing volunteer services and/or community outreach services in an organization which provides services to the public.

Substitution: Additional experience supervising, coordinating or directing volunteer and/or community relations services, as described above, may be substituted for up to two years of the required baccalaureate degree on a year-for-year basis.

One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.

IMPORTANT NOTE: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications listed above. Applications that do not appear to meet the minimum qualifications will not move forward in the recruitment process

DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring

VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-educationrequirements

NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

All your information will be kept confidential according to EEO guidelines.

STATEMENT ON EQUITY, DIVERSITY, AND INCLUSION: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

ELECTRONIC HEALTH RECORD (EHR) The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.  

PERSONAL PROTECTIVE EQUIPMENT (PPE) Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e., weakens the seal between the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.  

Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.  

MEDICAL EXAMINATION Prior to appointment, at the Department’s expense, applicants may be required to take a tuberculosis (TB) screening test, medical examination, and/or drug test.

All of your information will be kept confidential according to EEO guidelines.

NOTE ON ICARE:  Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions

• Conviction History
• Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Workers
• Hiring Process

TERMS OF ANNOUNCEMENT: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website.

COPIES OF APPLICATION DOCUMENTS Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date. RIGHT TO WORK All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. GENERAL INFORMATION CONCERNING CITY AND COUNTY OF SAN FRANCISCO EMPLOYMENT POLICIES AND PROCEDURES Important employment information for the City and County of San Francisco can be obtained online here or hard copy at 1 South Van Ness Avenue, 4th Floor.

IF YOU HAVE ANY QUESTIONS REGARDING THIS RECRUITMENT OR APPLICATION PROCESS, PLEASE CONTACT THE ANALYST, SHERRI SUTO AT SHERRI.SUTO@SFDPH.ORG OR (628)217-7121.

Position #

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.