Job Description

As the Operations Manager, you will be the primary administrative person who manages general office operations. Essential functions include: day-to-day management and coordination of the agency’s office and facilities needs, IT and technical support, and HR support. Related tasks include involvement in the implementation of our racial equity plan, grants management systems, and data management processes.

This position reports to the Deputy Director – Finance and Administration.

Duties include but are not limited to: 

Office Management: General reception duties, distribute mail and packages; order office supplies and printed materials; maintain all office equipment; manage facilities and workplace safety including emergency preparedness coordination; develop and maintain various office/record systems, and electronic files. Agency Support: Coordinate and facilitate staff meetings; provide administrative support to the Deputy Director – Finance & Administration; provide back-up support as necessary to the Commission Secretary; assist in the maintenance of office wide data collection and report development; participate in various workgroups around reopening, recovery and the strategic planning process.

HR Support: Develop, maintain and ensure compliance with the departmental policies and procedures; lead the onboarding and offboarding process for all staff; track and oversee mandatory staff trainings and Citywide mandates; personnel file maintenance.

Finance/Data:  Coordinate and lead all administrative contracts and payments; assist the Senior Racial Equity & Policy Analyst with data projects and Racial Equity mandates. Citywide Liaison: Serve as the agency’s liaison with other city departments and ensure agency’s compliance with all citywide initiatives. IT Implementation: Act as main point of contact for the Department of Technology; ensure staff workstations are functioning and troubleshoot when needed; oversee IT support for staff and provide training and troubleshooting on equipment, software, applications which may include the Microsoft Suite, Adobe Creative Cloud, Salesforce, Form Assembly, and WebEx; maintain agency’s cybersecurity compliance; support and manage all agency wide technology systems and website; manage agency wide IT projects such as database builds, new software implementation and website upgrades, and supervise contracted software or web developers.

Qualifications

1. Possession of a Baccalaureate Degree from an accredited college or university with major coursework in public or business administration, accounting, finance, economics, social sciences, education or related fields, art or art administraion, or other subject areas closely related to the above; AND

2. One (1) year full-time equivalent experience performing professional-level management and/or administrative duties in functional areas such as: program/office/operations management, budget development and/or administration, development and administration of contractual agreements and/or grants, or other closely related functional areas. Substitution: Applicants may substitute up to 2 years of required education with additional qualifying experience in program/office/operations management, budget development and/or administration, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Additional Information

All your information will be kept confidential according to EEO guidelines.

ANNUAL SALARY: $82,602.00-$100,386.00

Please contact Heather Johnson at heather.johnson@sfgov.org if you have question about this position.

This posting may be closed at anytime but not before Friday August 27th.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Carol Isen - Human Resources Director