Job Description

We are looking for a Project Analyst with exceptional skills to help us get organized and improve administrative efficiency. In particular, we need someone to help us make sure that we are testing everything that we do with the residents of San Francisco.

As Project Analyst, you will be responsible for overseeing office-wide processes, such as procurement, invoicing, managing event logistics, maintaining office supply and equipment inventory, and sharing information about administrative processes. We are also looking for someone who will plan team events and foster a positive remote work culture.

In addition, you will be responsible for coordinating user testing for Digital Services’ product teams: SF.gov, Permitting, and Housing. This entails working with various community organizations and city agencies to recruit user testing participants, scheduling user testing sessions, and ensuring proper knowledge-sharing of user testing findings among product teams. ESSENTIAL FUNCTIONS

• Lead complex, bureaucratic procurement efforts and renew existing contracts and software licenses
• Update leadership and team members on upcoming purchases and find ways to increase cost efficiency
• Manage team logistics (office supplies, equipment and software needs, and inventory management)
• Improve and document existing processes for user testing, procurement, hiring, reimbursements, etc.
• Cultivate existing relationships with community organizations and maintain our user testing database
• Organize and coordinate user research sessions
• Participate in and observe user testing sessions and contribute to your teammates’ analysis of results of such tests to recommend improvements to the technology that we are building
• Organize team meetings, quarterly events, and celebrations of special milestones, from coming up with ideas to managing the logistics
• Act as team cheerleader by welcoming new hires, announcing birthdays, and promoting team members’ successes
• Assist with recruitments, from job postings to organizing interviews
• Assist management on an as needed basis
• Finally, have fun! This is a fast-paced, nontraditional government team where we get stuff done! You will play an important role in everything that we do

Qualifications

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university; and one (1) year full-time equivalent experience performing professional-level analytical work,as described in Note A; OR
2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework as described in Note B; OR
3. Possession of a baccalaureate degree from an accredited college or university, and two (2) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
4. Possession of a baccalaureate degree from an accredited college or university with major coursework as described in Note B and one (1) year full-time equivalent experience performing professional-level analytical work as described in Note A; SUBSTITUTION:  Applicants may substitute up to two (2) years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units. DESIRABLE QUALIFICATIONS:

• Ability to work with various stakeholders and juggle multiple tasks according to priorities
• Confidence and persistence in encouraging coworkers to complete operational tasks
• Desire to promote and foster a strong remote team culture through various in-person and remote team events, activities, etc.
• Experience working with and managing large offices with 40+ team members
• A personal interest in public service or civic technology
• Ability to speak fluent Spanish or Filipino desired, but not required

NOTES ON QUALIFYING EXPERIENCE AND EDUCATION:

A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1822, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1820 is considered qualifying. B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1822. IMPORTANT: Your application MUST include a cover letter and resume.  To upload these items, please attach using the "additional attachments" function. VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456. NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

Additional Information

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

COMPENSATION:  $89,726 - $109,070 annually

APPLICANTS ARE ENCOURAGED TO APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME, BUT NOT BEFORE OCTOBER 26, 2021 LATE OR INCOMPLETE SUBMISSIONS WILL NOT BE CONSIDERED. MAILED, HAND DELIVERED OR FAXED DOCUMENTS/APPLICATIONS WILL NOT BE ACCEPTED. IN LINE WITH THE OFFICIAL PUBLIC HEALTH ORDER TO SLOW THE SPREAD OF COVID-19, “SHELTER-IN-PLACE” HAS BEEN ISSUED FOR ALL SAN FRANCISCO RESIDENTS THAT IS EXPECTED TO BE IN EFFECT UNTIL FURTHER NOTICE. AS A RESULT, DEPARTMENT OF HUMAN RESOURCES (DHR)’S OFFICE (LOCATED AT 1 SOUTH VAN NESS AVENUE, 4TH FLOOR, SAN FRANCISCO, CA 94103) IS CURRENTLY CLOSED TO THE GENERAL PUBLIC. IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO EMAIL THE HUMAN RESOURCES ANALYST LISTED ON THIS ANNOUNCEMENT. Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Carol Isen - Human Resources Director