Job Description

Under supervision, the Porter performs a variety of routine manual tasks in cleaning floors, hallways, stairs, walls, furniture and equipment in a large institution, and transporting food, utensils, equipment and supplies between locations. The essential functions include, but are not limited to:

• Sweeps and wet mops the floors in halls, wards, laboratories, treatment rooms, stairways and other areas throughout an institution;
• Scrubs and waxes floors with the aid of electric scrubbing and buffing equipment;
• Empties waste baskets into larger trash cans and takes the trash to the incinerator; takes wet garbage to garbage room; collect, handle, and transport biohazardous waste;
• Washes and cleans face bowls, commodes, bath tubs and other bathroom fixtures and replenishes supplies such as paper towels, toilet tissue, soap, and light bulbs as needed;
• Dusts, cleans and washes all furniture, equipment, walls, and woodwork throughout an institution;
• Gathers soiled linen on the various assigned wards and loads into the laundry chute; sterilizes mattresses, pillows, and bed linens;
• Transports food and utensils by pushing a food gurney from the kitchen to the various wards; moves furniture, equipment and other items within an institution as required and may carry ice to various wards; assists in loading and unloading trucks, and uncrates and assembles furniture and equipment;
• Upon the discharge of a patient, may be assigned to complete the discharge cleaning function which includes, but is not limited to, the dusting, cleaning, and disinfecting of patient rooms, floors, walls, bathrooms, furniture and light fixtures, all horizontal and vertical surfaces, restroom, and the changing of the patient’s bed;
• May occasionally have limited responsibility for the checking and storing of a small variety of supplies, such as dirty and clean linen, office supplies, and printed forms;
• May occasionally wash and clean window glass and electric fixtures while standing on ladders or scaffolds set on the ground level or from interior heights; and
• As directed, may occasionally perform the duties of a Porter Assistant.

The Porter performs other related duties as assigned/required. 

NATURE OF WORK: Positions require employees to use chemicals and cleaners; properly lift and move supplies, furniture, and/or equipment weighing up to 60 pounds with some exposure to accident and injury hazards and disagreeable elements; require sustained physical effort to perform job duties; climb a ladder to perform job duties; work in inclement weather conditions; may be required to wear a uniform; and participate in training courses. Some positions may also require employees to work directly with individuals within locked jails and psychiatric facilities, the homeless population and/or individuals who have or are carriers of infectious/communicable diseases.

Qualifications

1. Six (6) months (1040 hours) verifiable paid full-time custodial or janitorial experience at a commercial building (such as an office building, warehouse, retail or wholesale store), or non-profit agency or a commercial facility (such as a university, hospital stadium, auditorium, hotel/motel, etc.); OR

2. Certificate of completion of a Custodial Training Program equivalent to those certified by the City and County of San Francisco Human Services Agency; OR

3. Verification of current enrollment in a custodial training course equivalent to those certified by the City and County of San Francisco Human Services Agency at the time of application.

NOTE: Candidates who are enrolled in a custodial training course at the time of application must submit verification of having completed the course (e.g., a copy of their certificate), prior to appointment. Candidates will remain under waiver until such time that verification is provided.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Special Conditions: Some positions may require the following special conditions: 

• A valid California (CA) driver's license
• Maintain background jail clearance

VERIFICATION OF EXPERIENCE: http://sfdhr.org/getting-job#verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

VERIFICATION OF EDUCATION: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco

ALL WORK EXPERIENCE, EDUCATION, TRAINING AND OTHER INFORMATION SUBSTANTIATING HOW YOU MEET THE MINIMUM QUALIFICATIONS MUST BE INCLUDED ON YOUR APPLICATION BY THE FILING DEADLINE. INFORMATION SUBMITTED AFTER THE FILING DEADLINE WILL NOT BE CONSIDERED IN DETERMINING WHETHER YOU MEET THE MINIMUM QUALIFIcations. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURES: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

MINIMUM QUALIFICATION SUPPLEMENTAL QUESTIONNAIRE (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. 

WRITTEN EXAM (WEIGHT: 100%) Candidates who meet the minimum qualifications will be invited to participate in a written multiple-choice examination designed to measure their relative knowledge, skills and abilities in job-related areas. The multiple-choice examination component may include, but is not be limited to: routine cleaning functions, deep cleaning functions, restroom cleaning, use of equipment, tools and supplies, safety and security procedures, customer service and human relations skills and ethics in cleaning.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.

Your written exam score will be "banked" for three years. During this three-year time period, you will not be required to re-take this test for another 2708 Custodian or 2736 Porter announcement. If another announcement is held within twelve months of the date of this examination, and it requires this written test, your score will be automatically applied to that announcement. However, after twelve months, you will have the option to either (a) apply your test score to the other announcement OR (b) re-take the test. Retesting is permitted no sooner than twelve months from the date of the examination and only in association with your eligibility for another announcement for which this test is used.

Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

A passing score must be achieved on the written examination in order to continue in the selection process. Successful candidates will be placed on the eligible list in rank order according to their final score.

The hiring department may administer additional position-specific selection procedures to make final hiring decisions.

CANDIDATE HANDBOOK: The Custodian and Porter Candidate Handbook provides information to help candidates prepare for the examination. Click here to view the handbook. 

Additional Information

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

1. Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.
2. Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions: https://zuckerbergsanfranciscogeneral.org/about-us/.
3. Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
4. Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.
5. Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test
6. Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.
7. A COVID-19 Vaccine Booster is required for all San Francisco Department of Public Health employees as a Condition of Employment effective March 1, 2022.

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through: 

• Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce. 
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas. 
• Desire to work with, relate to, serve, and support a diverse service population and workforce. 
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

The City and County of San Francisco is an equal opportunity employer. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO:

• Information about the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Workers
• Reasonable Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY: Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Juliette Soto at Juliette.Soto@sfdph.org or (415)554-2915.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.