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Human Services Agency Social Worker: Human Services Agency (2918)

City and County of San Francisco

Human Services Agency Social Worker: Human Services Agency (2918)

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    The Human Services Agency Social Worker is the entry-level class in the Social Worker series. This class utilizes the deep class concept and encompasses multiple levels of responsibility from entry through the fully-experienced journey level.

    Under supervision, incumbents perform a variety of professional social work duties involving casework, case management, and continuing client investigations and processing for social work programs in various Human Services Agency programs. 

    ESSENTIAL DUTIES AND FUNCTIONS

    1. Schedules and interviews applicants to determine new or continuing service needs. 
    2. Conducts in-home interviews as necessary; investigates statements and information received from applicants through the use of telephone or written verifications. 
    3. Assesses, formulates, and develops a service plan for client needs; develops goals and plans of action. 
    4. Provides case management activities including identifying and assessing client needs; coordinates and monitors services; prepares reports and reassessments; advises and counsels clients regarding family, economic, physical and emotional situations.
    5. Refers applicants, clients, and the general public to other agencies; documents case files as necessary; maintains narratives on assigned cases; answers questions, provides information, and explains policies, rules, and regulations of the agency to applicants, clients, and the general public; assists clients in preparing forms and reports. 
    6. Presents orientations for community agencies; establishes and maintains contacts with local organizations, nonprofit agencies, business and other interested groups in promoting community resources program; initiates and mediates case conferences between workers and staff of service provider contractors.
    7. Assists clients in resolving that prevent or limit their ability to participate in public assistance programs. 
    8. Monitors, interacts, and supervises children during intake process.
    9. Completes placement assessments and assists with requests for emergency placements; investigates complaints regarding the safety of children in placement; refers clients to Adult Protective Services for conservatorship, placement or protection when necessary. 
    10. Composes and prepares correspondence and narratives; maintains case records, documents case actions, and completes required forms.
    11. Processes actions related to eligibility for social services and ancillary services; coordinates transfers of clients between counties; informs clients of procedures; gathers data, makes recommendations, and prepares reports as required.
  • Qualifications

    Qualifications

    Education: Possession of a baccalaureate degree from an accredited college or university in social work, sociology, psychology, counseling, or other behavioral science. 

    Substitution: Experience performing social casework or eligibility casework with a public or private agency/organization may be substituted for the required degree on a year-for-year basis (up to a maximum of two years). Thirty (30) semester or forty-five (45) quarter units equal one year. 

    VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

    APPLICANTS MUST MEET THE MINIMUM QUALIFICATION REQUIREMENTS BY THE FINAL FILING DATE UNLESS OTHERWISE NOTED.

    Additional Information

    Specific information regarding this examination process are listed below.

    • APPLICATION OPENING – December 6, 2021
    • APPLICATION DEADLINE – December 17, 2021  
    • COMPENSATION: $30.95-$47.56 Hourly / $5,365.00-$8,244.00 Monthly / $64,376.00-$98,930.00 Yearly 
    • EXAMINATION PLAN for this recruitment consists of a Multiple Choice Exam (weight: 100% of candidate exam score) 
    • ELIGIBLE LIST DURATION resulting from this examination process will be twelve (12) months  
    • CERTIFICATION RULE for the eligible list resulting from this examination will be Rule of Three
    • EXAMINATION PLAN Entrance
    • LIST ID: CBT-2918-904264

    ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO

    • Information About The Hiring Process
    • Position Based Testing Information
    • Conviction History
    • Employee Benefits Overview  
    • Equal Employment Opportunity 
    • Disaster Service Worker
    • ADA Accommodation
    • Veterans Preference
    • Right to Work
    • Copies of Application Documents
    • Diversity Statement

    If you have any questions regarding this recruitment or application process, please contact the analyst, Dorys Lorio, by telephone at (415) 557-5733 or by email at dorys.lorio@sfgov.org. 

    CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.  

    All your information will be keep confidential according to EEO guidelines.

    CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

  • Industry
    Government Administration