Job Description

The Training and Outreach Specialist will work under general direction of the Training and Outreach Manager and in collaboration with another Ethics@Work Training and Outreach Specialist and a Training Design Specialist. These positions will conduct training, outreach, and communications and provide expertise in the design and execution of a comprehensive new communication and training program that delivers cohesive and engaging learning content across a diverse range of audiences, organizations, settings and platforms. Ethics@Work outreach and educational communications and materials will be developed for learning opportunities in both live and digital environments.

The Training and Outreach Specialist must be an experienced and highly organized training and/or communications professional who is adept at working individually and collaboratively in a team.

As with all positions at the Ethics Commission, the Ethics@Work Training and Outreach Specialist must be willing to forego involvement in all local political activity while a member of the Commission staff. To support objectivity in the Commission’s work, this position is among those identified to file public Statements of Economic Interest (Form 700) to ensure that any possible conflicts of interest between personal financial interests and governmental duties can be detected and avoided.

ESSENTIAL DUTIES

Essential duties of the Ethics@Work Training and Outreach Specialist position include but are not limited to the following:

PROGRAM DEVELOPMENT AND EXECUTION

• Assist in the development and implementation of a comprehensive communications, outreach, and training plan to achieve measurable program goals.
• Assist in the creation and execution of high-quality training tools for large and varied audiences.
• Provide in-person/live trainings and presentations to City partners.
• Design and implement stakeholder outreach methods and communications to grow understanding of the purpose and practice of governmental ethics laws and standards in City service.
• Understand and anticipate stakeholders’ challenges and needs in accomplishing learning objectives. Respond to their inquiries and assist them with any issues.
• Develop and maintain a strong working knowledge of applicable laws and regulations and the oversight programs and systems used by the Commission.
• Assist with other Commission programs and operations as request.

PERFORMANCE AND ACCOUNTABILITY

• Develop and maintain program performance data including training participation, user engagement, and learning outcomes to improve program delivery and timely resolve any issues.
• Maintain and retrieve documents, records, and correspondence in accordance with established procedures for data retention and public records requests.
• Maintain confidentiality of sensitive and confidential information obtained through the course of completing assignments while working comfortably in an open government environment.

ESSENTIAL COMPETENCIES

• Knowledge of communications, training, and stakeholder engagement principles and practices.
• Knowledge of principles and practices of public sector organizations.  
• Experience with public sector organizations and management practices, regulatory or oversight operations, or governmental ethics or accountability issues.
• Strong copywriting, editing skills, and attention to detail are essential.
• Ability to maintain in-depth knowledge of laws, regulations, policies, and systems related to the integrity of governmental operations and to apply strategic thinking and sound logic and judgment in analyzing and developing program approaches consistent with those oversight purposes.
• Proficiency with the use of computers and knowledge of software applications including Office Suite Applications/Microsoft Office 365.
• Demonstrated commitment to customer service and effective stakeholder engagement.
• Adaptability and flexibility in dynamic work environments.
• Experience creating learning materials for diverse audiences and reviewing content to eliminate bias and stereotypes.
• Ability to demonstrate the highest standards of integrity.

Qualifications

MINIMUM QUALIFICATIONS

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university and three (3) years of full-time equivalent experience performing professional level analytical work as described in Note A: OR
2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B and two (2) years full-time equivalent experience performing professional level analytical work as described in Note A; OR
3. Possession of a baccalaureate degree from an accredited college or university and four (4) years full-time equivalent experience performing professional level analytical work as described in Note A; OR
4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B and three (3) years full-time equivalent performing professional level analytical work as described in Note A SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units. Notes on Qualifying Experience and Education: A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1823, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1822 is considered qualifying.

B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting, or other fields of study closely related to the essential functions of positions in Class 1823.

DESIRABLE QUALIFICATIONS

During the selection process the following desirable qualifications may be used to identify applicants selected to become a job finalist.

• 3+ years prior hands-on experience planning, developing, and conducting complex strategic communications and/or training initiatives for varied audiences in both live and digital environments.
• Proficiency with the use of computers and knowledge of software applications including, as examples, Adobe Creative Suite, WordPress, and MailChimp/Emma.
• Proficiency in a language other than English, especially Cantonese, Spanish, Filipino, or Tagalog.
• Prior successful experience developing and executing projects in visible and politicized settings.
• Master’s degree in communications, marketing, journalism, public policy or business or public administration or a related field of study.

Additional Information

HOW TO APPLY

To apply for this position, please submit THE FOLLOWING DOCUMENTS USING THE APPLY NOW link at the bottom of this page:

1. STATEMENT OF INTEREST that details your interest in the position and relevant work experiences, including any related to accountable government or public integrity; and
2. CURRENT RESUME; and
3. ONE SAMPLE OF RECENT VISUAL PUBLICATION OR DIGITAL MEDIA (e.g., e-learning module, training presentation, guide, brochure, infographics, web site, online video)

APPLICATIONS THAT DO NOT CONTAIN THE REQUESTED INFORMATION WILL NOT BE CONSIDERED.

Complete applications will be reviewed as they are received, and applicants selected to advance to the interview process will be contacted by phone or email. Candidates invited to interview may be asked to provide additional samples from their portfolio of work.

** Please note that due to ongoing COVID19 public health restrictions all candidate interviews will take place online using remote technology. In addition, subject to further official notice, the successful candidate should expect to perform their duties working both remotely and onsite. In addition, any City employee may be called in for Disaster Service Work duty or to work on site subject to the City’s and Department’s established Health and Safety protocols. In such instances, employees may be required to be on site with 24-hours’ notice.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.