Office of Civil Rights Manager - Human Services Agency (0931) (124228)
Job Description
This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.
Under general direction of the HSA Director of Human Resources, the 0931 Manager III – Office of Civil Rights Manager is responsible for managing a team of analysts working on the interpretation and application of the employment provisions of the San Francisco City Charter, Administrative Code, Title VI and VII of the Civil Rights Act of 1964, Family Medical Leave Act, California’s Civil Rights Laws, California Family Rights Act, California Code of Regulations Division 21, Titles I, II, and III of the Americans with Disabilities Act (ADA) and Worker’s Compensation.
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list.
1. Managing professional employees engaged in work in the areas of leave management, reasonable accommodation, Worker’s Compensation and discrimination complaints’ investigations.
2. Managing, coordinating and assisting in the development and review of departmental personnel policies and procedures;
Responding to requests for information from Department of Human Resources’ (DHR) Equal Employment Opportunity (EEO) Unit, the State Department of Fair Employment & Housing (DFEH), and the Federal Equal Employment Opportunity Commission (EEOC); briefings the management on all internal EEO complaints and issues;
Developing and evaluating equal employment policies and procedures
Representing HSA in other forums of inquiry, including the Civil Service Commission, grievance hearings and mediation;
Consulting with and advising agency management, and consulting with the City Attorney’s Office and union representatives, on all civil rights activity;
Managing and participating in the collection, compilation, analysis and evaluation of data;
Appearing before bodies and committees to explain and interpret matters involving recruitment, examinations, classification and compensation or human resources operations as they relate to civil rights laws;
Meeting with employees, department heads, labor representatives, and personnel of other jurisdictions regarding the interpretation and application of civil rights laws and regulations concerning recruitment, examinations, classification and compensation, employee relations, and human resources operations.
Meeting with managers and employees and their union or legal representatives to resolve complaints.
Qualifications
1. EDUCATION: Possession of a baccalaureate degree from an accredited college or university in Social Work, Business Administration, Public Administration or closely related field;
AND
EDUCATION SUBSTITUTION: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.
EXPERIENCE SUBSTITUTION: Possession of a Juris Doctorate (J.D.) or Master’s degree may substitute for one (1) year of the required professional experience (note, the advanced degree cannot substitute for the required supervisory experience).
VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456
NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
SELECTION PROCEDURES
SUPPLEMENTAL QUESTIONNAIRE EVALUATION (WEIGHT: 100%):
Candidates who meet the Minimum Qualifications will have their Supplemental Questionnaire Evaluation scored; this questionnaire is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: Knowledge of Civil Rights, Management Skills, Human Relations Skills, Time Management, Critical Thinking, and others.
Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.
A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process.
The above test components are considered standardized and, therefore, test questions and answers are not available for public inspection or review.
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
MINIMUM QUALIFICATION SUPPLEMENTAL QUESTIONNAIRE (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
Additional Information
ELIGIBLE LIST/SCORE REPORT: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of SIX (6) MONTHS, and may be extended with the approval of the Human Resources Director.
To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf
TERMS OF ANNOUNCEMENT AND APPEAL RIGHTS:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO
HOW TO APPLY
Applications for City and County of San Francisco jobs are ONLY accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.
• Select the “I’m Interested” button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. FAILURE TO RECEIVE THIS EMAIL MEANS THAT THE ONLINE APPLICATION WAS NOT SUBMITTED OR RECEIVED.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, John Kraus, by telephone at (415) 557-5856 or by email at john.c.kraus@sfgov.org.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.