Job Description

ABOUT TEAM:

The Department of Technology’s Public Safety division operates and maintains several critical systems such as 911 Radio, Fiber, Emergency Alert, crime prevention camera, burglar alarm, fire alarm call box, PBX’s, VoIP phones and other in-building wiring and other similar systems.

POSITION SUMMARY:

Under general supervision, performs journey level cable repair and troubleshooting tasks relative to installation and maintenance of communication, data exchange, monitoring, and alarm systems owned or subscribed to by the City and County of San Francisco. Installation, splicing, terminating and maintenance of CAT5/6 cable, fiber cable, PBX’s, VoIP phones and other in-building low voltage work.

POSITION RESPONSIBILITIES:

• Troubleshoots copper cable and fiber optic installations using copper analyzing equipment, optical time domain reflectometers (OTDRs), power meters and light sources, and other diagnostic tools, equipment and procedures.
• Locates and repairs wiring faults; performs wiring Installations, terminating and testing.
• Installs, arranges, disconnects and troubleshoots telephone facilities and services subscribed to or owned by the City and County of San Francisco; utilizes various test equipment to isolate and troubleshoot ethernet and digital services.
• Performs installations, testing, and acceptance of voice and data grade circuits on both copper and fiber optic cabling.
• Performs software administration on telephone switches and various telecommunication systems, including public safety systems; installs horizontal telephone and voice data station wiring.
• Maintains and updates database of installation and repair work, service requests and work orders; maintains database of parts and components inventory.

JOB APPOINTMENT TYPE:

One (1) temporary-exempt full time and Six (6) temporary as-needed (on-call assignments) for up to a maximum of 1040 hours are excluded by the Charter from the competitive civil service examination process. The successful candidate shall serve at the discretion of the appointing officer. This position has an anticipated duration of up to thirty-six (36) months.

WORK LOCATION:

Incumbent will conduct the majority of work at various City Agencies throughout the City of San Francisco as well some remote CCSF facilities outside of the City and County of San Francisco. The incumbents primary reporting and dispatch location will be 200 Paul Ave SF CA, 94124.

NATURE OF WORK:

Candidate must be willing to work a 40- hour week as determined by the department. Travel within San Francisco may be required.

Qualifications

MINIMUM QUALIFICATION:

1. Specialty B : Four years experience working in the telecommunications industry as a Technician, Installer, Central Office Technician, Wireless Technician or Private Branch Exchange Technician. AND

2. Possession of a current valid Driver License.

SPECIAL REQUIREMENTS:
Performance of essential duties require: considerable physical effort and dexterity in the use of fingers, limbs and body; excellent visual acuity; exposure to inclement weather and working conditions that are somewhat disagreeable in underground locations; the use of ladders and aerial lift bucket; and lifting of up to 50 pounds of equipment.

NOTE:

1. MEDICAL TESTING : Prior to appointment, eligible candidates must successfully pass the TB testing process.

2. SECURITY CLEARANCES AND BACKGROUND INVESTIGATIONS : Positions in this classification may require that successful candidates who become eligible for appointment may be required to go through a background investigation to determine the candidate’s suitability for employment in this classification. Factors considered in the investigation may include employment history, use of illegal/controlled substances. Reasons for rejection based on this investigation may include, but not limited to: applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors. Failure to obtain and maintain security clearance may be basis for termination.

Additional Information

_ Compensation:_ **** $57.2750 - $69.6375 hourly / $119,132 - $144,846 annually

_ How to Apply:_

• Your application MUST include a resume. To upload, please attach using the "additional attachments" function.
• Please complete this supplemental questionnaire in addition to submitting this application.

You may contact Carol Wong via email at carol.x.wong@sfgov.org with questions regarding this opportunity.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

_ Helpful Information_

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.