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Principal IS Business Analyst-Principal (1054)

City and County of San Francisco

Principal IS Business Analyst-Principal (1054)

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are currently seeking to fill a number of 1054 Principal IS Business Analyst positions across multiple teams within the IT Department – this includes positions with the OFFICE OF HEALTH EQUITY TEAM, and the MENTAL HEALTH SAN FRANCISCO (MHSF) Team. For program specific position descriptions, click on the corresponding "Program Specific Job Descriptions"  below.

    Under general direction, 1054 Principal IS Business Analysts provides direct ongoing supervision to other IS Business Analysts, or serves as the top technical authority for one or more related specialties, or provides technical leadership and direction and assume technical responsibility for the completion of major projects; performs or oversees all or most of the systems development life cycle and ongoing administration functions, including needs analysis, cost-benefit analysis, structured systems analysis and design, feasibility analysis, technology and software assessment, telecommunications needs analysis, project planning and management, system installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration; direct and participate in complex studies.

    ESSENTIAL DUTIES: The Principal Information Systems Business Analyst (1054) performs the following essential job functions:

    • Analyzes and evaluates existing complex systems for cost effective and efficient operation and recommend modifications; prepare feasibility studies; monitors technical design in relation to system changes; 
    • Identifies opportunities for improving business processes through automation; prepares proposals to develop new systems or enhancements to existing systems, conduct feasibility studies;
    • Determines allocation of resources and installation schedules; prepares feasibility studies; determines operating characteristics and requirements; monitors and reports progress of work;
    • Assures proper planning, engineering, documentation, installation and testing of systems to meet end user requirements; manages system maintenance activities;
    • Prepares budgetary cost estimates and develop project implementation proposals, documentation and scheduling; write technical specifications and requests for proposals;
    • Assures coordination and intra-network compatibility; assists with integration of manual and automated system procedures;
    • Coordinates multi-vendor support for the technical and administrative resolution of network troubleshooting problems;
    • Recommends contractor selection, may review contractor and vendor billings; monitors and evaluates quality of contractor/consultant products and services; coordinate interactions and activities of vendors;
    • Analyzes regulatory rules and regulatory issues for their impact on current operations;
    • Provides technical support services to other agencies and departments;
    • Develops training exercises for subordinate staff and maintain technical education; 
    • Creates work plans and monitors progress of project tasks; review staff work and train staff relating to the project work;
    • Creates and documents long-term strategies for project related information systems operations; translate business needs into IS directions; identifies new information systems technology opportunities; may prepare and present long term plans;
    • Researches, analyzes and selects hardware and software products;
    • Oversees certain project related production functions;
    • Monitors project related work schedules and completion dates;

    The Principal Information Systems Business Analyst (1054) also performs other duties as required.

    PROGRAM SPECIFIC JOB DESCRIPTIONS:

    Office of Health Equity Job Description

    Mental Health San Francisco Job Description

  • Qualifications

    Qualifications

    1. EDUCATION: An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]; AND
    2. EXPERIENCE: Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

    EDUCATION SUBSTITUTION: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

    One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.

    The above minimum qualifications reflect special conditions associated with the position(s) to be filled.  They may differ from the standard minimum qualifications associated with this class code.

    DESIRED QUALIFICATIONS: The stated desirable qualifications listed below may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

    • Experience extracting data from PeopleSoft.
    • Experience with Epic.
    • Epic Certification, especially related to Cogito or Clarity/Caboodle.
    • Experience in complex healthcare reporting environment.
    • Experience with myAvatar EHR, including form development and reporting.
    • Experience with dashboard development in PowerBI or Tableau, including administrative functions and security.
    • Experience reporting from Avatar by Netsmart.
    • Experience developing SSIS and SSRS.
    • Knowledge of LEAN fundamentals including, but not limited to, A3 thinking, Value Stream.
    • Mapping and Kaizen events.

    Additional Information

    SELECTION PROCEDURES

    MINIMUM QUALIFICATION SUPPLEMENTAL QUESTIONNAIRE (WEIGHT: QUALIFYING): Applicants will be required to complete a Minimum Qualification Supplemental Questionnaire that will be emailed. Applicants will be required to respond to the MQSQ in the time frame indicated, and submit their answers as directed. 

    SUPPLEMENTAL QUESTIONNAIRE (WEIGHT: 100%): Qualified candidates will be sent a Supplemental Questionnaire (SQ) exam that must be completed by the set date. Candidates will be evaluated on their relative knowledge, skill and ability levels in job-related areas. A passing score must be achieved on the SQ in order to be placed/ranked on the Eligible List. Candidate responses on the Supplemental Questionnaire cannot be changed once submitted. Candidates will be placed in rank order according to their final score on the SQ.  

    The department may administer additional position-specific selection procedures to make final hiring decisions.

    Candidate scores on these examinations may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

    SPECIFIC INFORMATION REGARDING THIS EXAMINATION PROCESS IS LISTED BELOW:

    • APPLICATION OPENING: 1/7/2022
    • APPLICATION DEADLINE: To Be Determined, but not before 1/24/2022
    • COMPENSATION RANGE: $128,726- $174,382 annually.
    • ELIGIBLE LIST DURATION resulting from this examination process will be 12 months.
    • CERTIFICATION RULE for the eligible list resulting from this examination will be Rule of Ten Scores.
    • EXAM TYPE: Position Based Test.
    • APPOINTMENT TYPE: Permanent Civil Service.
    • RECRUITMENT ID: RTF0116682-01148591

    HOW TO APPLY

    Applications for City and County of San Francisco jobs are only accepted through an online process. Select the “I’M INTERESTED” button located at the top right of this page. Then, follow the directions on the screen.

    APPLICANTS SHOULD RECEIVE A CONFIRMATION EMAIL in response to every announcement for which they file. After reading the email, retain it for your records. Failure to receive this email means that the online application was not submitted or received. It is applicants’ responsibility to ensure that their registered email address is accurate and kept up-to-date, and they must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, set up your email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

    All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A CITY AND COUNTY OF SAN FRANCISCO COMPLETED APPLICATION FOR THIS POSITION OR ANY POSITION.

    In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end this job ad.

    All your information will be kept confidential according to EEO guidelines.

    TERMS OF ANNOUNCEMENT AND APPEAL RIGHTS Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

    STATEMENT ON EQUITY, DIVERSITY, AND INCLUSION: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

    MEDICAL EXAMINATION/DRUG TESTING: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

    NOTE ON ICARE:   Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions.

    ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH THE CITY AND COUNTY OF SAN FRANCISCO:

    • INFORMATION ABOUT THE HIRING PROCESS
    • GENERAL INFORMATION CONCERNING CITY AND COUNTY OF SAN FRANCISCO EMPLOYMENT POLICIES AND PROCEDURES
    • CONVICTION HISTORY
    • EMPLOYEE BENEFITS OVERVIEW  
    • EQUAL EMPLOYMENT OPPORTUNITY 
    • DISASTER SERVICE WORKER
    • ADA ACCOMMODATION
    • VETERANS PREFERENCE
    • SENIORITY CREDIT IN PROMOTIONAL EXAMS
    • RIGHT TO WORK
    • COPIES OF APPLICATION DOCUMENTS
    • DIVERSITY STATEMENT

     

    QUESTIONS: If you have any questions regarding this recruitment or application process, please contact the analyst, Maggie Gonzalez Diaz at margarita.gonzalez-diaz@sfdph.org or via phone at (415) 554-2921.

    CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

  • Industry
    Government Administration